TenantCloud Reviews – Page 8
4/5 rating based on 112 reviews. Read all reviews for TenantCloud for iPhone.
TenantCloud is free iOS app published by TenantCloud LLC
Signs you out every month
BoycottingTPLink
As a tenant, this app is the most frustrating thing because every time I open it, (once a month as necessary) the app updates itself, taking a good couple minutes, and then deletes my saved username and password. Really could be better. Other than that, it’s fine, that’s why I didn’t give one star.
New update won’t even let me pay my rent with a credit card
slpr978
Trying to pay my rent as usual with my credit card but once you click to pay with it a blank screen comes up but doesn’t let you enter your card anymore or anything! Please update and fix
Bad user experience
JJ68$
I have 5 different accounts with tenantcloud with over 250 tenants making online payments. I wish I would have known before I chose this software how difficult the user experience is. As a landlord, it is very difficult to troubleshoot issues tenants have with their account, it is hard for tenants to add bank accounts, and it is extremely difficult to connect people to their leases. On top of that, the app is absolutely horrible. It is very slow and is constantly updating and signing you out when you are on it. The website is ehh, can be very slow at times like the app and does not update unless you reload the page.
It a joke
Life4799
Calling it an app would be an insult to real apps. It like a cliche mobile web application enclosed in a mobile. It signs me out about every 5 minutes and usually requires signing every time. I don’t mind security if it allowed me you use my faceID. And if it didn’t log off will I’m typing forcing me to do the task all over again. And everything is clunky because you are basically on a webpage. If the company wasn’t so great in other way I would never use this fake app.
Kinda useless, landlords don’t even respond to maintenance issues
Wallp8int
The app constantly logs you out even when you press the “remember me” button. Constantly “updating” but nothing changes for weeks. And now currently I can’t pay my rent because your app did something with the payment button. It seems really promising on the outside but it’s really a façade. I haven’t had any of my problems fixed by using the options in this app. * edit* interesting that you say that there’s nothing wrong with the button, when I contacted my buildings manager, everyone in my building wasn’t able to pay because of this app.*
Very impressed
Big red fisherman
I have spent the last three days searching software to make my landlord life easier and after trying at least two others, I stubbled across TenantCloud and I can say hands down it’s the best so far, and for less the half of the other guys. Some of the other website based programs I tried didn’t even have an app and TenantCloud makes it easy to bring your own lease agreement and streamline it into the website, one of the other websites I tried failed miserably at this. Excited to see this company grow and look forward to the journey with them.
Amazing Value for this Product
JG504
In short, tenantcloud is amazing and the product makes my life easier to manage my rentals. They have many great features such as signing leases online, collecting rent online, sending notices, easy to use interface, automatic late fees and so much more. I use the $9.00 a month plan and it is definitely worth the money. My only gripe is that sometimes signing into the app can be a little buggy, it will log me out sometimes so I have to log back in. But really that is it. Still ill give it 5 stars all day!
Buttons don’t work for MR tool
CharminULTRA64
The new update broke the ability to submit MRs. there’s no continue button after uploading a photo.
App super buggy
twalt6923
Having the worst problem talking through chat with Landlord. The option to communicate gone all together. New lease sent but the option to click to sign was not there at all. Horrible
Terrible do not use
LA Phil fan
Moved out of a rental and am still getting requests to pay rent and notices of late fees etc. Tech support is a joke, say there is nothing they can do for 3 months. I'll just continue to get notices of fictional late fees on a house I'm no longer living in?! Come on.