TenantCloud Reviews – Page 2
4/5 rating based on 112 reviews. Read all reviews for TenantCloud for iPhone.
TenantCloud is free iOS app published by TenantCloud LLC
New version keeps crashing
johnny RPM
New app doesn’t even get to sign in screen. Just crashes. Very hard to manage properties when your mobile managing app doesn’t work
Reinstall required to make it work
TooManyJenns
The new version was hanging and never getting logged in. Had to Uninstall and reinstall to get it to work. Perhaps new versions shouldn't be released the day before most people's rent is due!
Start up was not easy but it’s a good app
steveZehn
They are making improvements continuously. I was concerned to learn a new system but I’m glad I did. The best feature is the auto pay. The learning curve is made better by speaking to a person over the phone. I looked at other apps and all others were more expensive and only make sense if you already have more then 50 units. This app was smart. They have a minimal charge until you grow into a larger portfolio. Once you have auto pay and your vendors and tenants get used to the app life is good. My tenants like it too. No checks to mail and easier to put in a repair request. They send me photos of the problem and I forward to the vendor who can fix it right the first time. They keep improving and I’m very happy with their product.
Get Innago
Bezdomobile
I tried out over a dozen platforms, TenantCloud was the best, for a time. However I’ve found something better now
Amazing app
Sirrocoh
Amazing app. Collects rents, maintenance tickets and also vendor tracking. Lot of poor reviews I have read is because landlord don’t know how to use the app. Some tenants are not tech saavy and blame the app. One review stated it charges money to setup account which in correct. The system does two micro deposits of less than 99 cents to verify the account and then credits it back.
The app used to be better
KL 2021
This app was great until recently. Now slow load times, inconsistent functionality and can’t set up anything via the app. Considering other options. Tenants currently set up in system no issues, but anyone new in the last 6 months it has been difficult.
Such a hassle
420ftw
App is wonky and can’t even open it now. Lot of other issues making it hard to use for its intended purpose.
Bad update
jelloool
Even since the most recent update, the app will not work at all. Every time I open it, it automatically quits. I can’t do anything on it, and it needs to be fixed.
Terrible Functionality Worse Customer Service
elavedepaso
I’ve had this service for a few months now and, if the actual platform isn’t already hard enough to use for myself (i’m very good with computers) and my tenants, when we do reach out to customer service the responses are so slow. Their responses are only links to explanations that don’t actual speak to your situation. Money takes so long to process if you use their payment portal (one and two weeks at times). Avoid TenantCloud at all costs, I’ve now told my tenants to ignore the website and work with my directly until we figure out an alternative.