TenantCloud Reviews

Using since the beginning

Sal from AFG

I’m one of the first users of this website / app and it’s the best out there. Would highly recommend no hesitation !! All the features a landlord needs

Perfect for Landlords on a budget.

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I pay for the $90 per year subscription and is well worth it. Keeps everything organized, creates graphs for you, electronic signatures, free online payments. Love this app!

Updating my review from last time. They finally fixed the two factor problem. I can now log in and review my information. I still wish they allowed auto importing of bank and credit card transactions. It’s pain to keep up with that stuff. I finally just gave up because I got so far behind.

Way worse than the website.

Jjjjmoney546

This app needs a lot of work. Doesn’t hold account credentials very long making you have to log in every time. Doesn’t properly remember two-factor authentication either. Recently, the Payment transfer process doesn’t work right. The keyboard pops up at random times while trying to transfer funds to your bank - making it impossible to complete the transaction. Needs a lot more testing and bug fixing.

Transfer difficulty

Knightress9

I’ve tried over and over, opening and closing the app, to transfer my balance to my bank account, but it does not work. My money is sitting in this app and I can’t get it. When I click on “transfer to bank account,” it just closes and nothing happens.

Great app interfacing to TenantCloud website

LandlordKing

I happened upon TenantCloud based on a review from another website. I’ve been looking for a rental software system to replace my software I use now that was a windows based version. I looked at 3 or 4 other rental systems and TenantCloud was by far the best I have found. I have been a landlord for 15+ years with almost 40 units and have been impressed by the functionality it has offered. Every day, I find a new feature in the TenantCloud system that impresses me and makes my life easier. This app is an extension to the TenantCloud website. This year, I am going to give my tenants their very own portal, all because of TenantCloud. The iPhone app mimics the interface of the website but puts it a format that is viewable on my iPhone. Thanks for developing a great app and making my life easier.

Buggy

XtremeCold

Their customer support is pretty quick to reply. However, the app is still buggy. As soon as you open a PDF file from Application, you can’t close it and navigate away from it. Please fix.

The best there is, top notch support

Oakweb

I’m by no means an easy customer. I know interfaces and good support when I get it. I”d be lost without TenantCloud. I manage my 30 properties practically alone with the help of Tenantcloud for over a year now. Everything is rock solid and it works. They also update regularly. With this app and Textline, all my service pros are in TenantCloud, my lease keeps getting better as I adjust it, it’s easy to upload expense receipts and invoices as the months go by, when I submit vacant properties using their system to all the sites I get instant call backs, almost never an issue getting new tenants to submit an application (if they can’t i don’t want them anyways) running credit checks is easy, collecting rent online easy, the app on my ios phone is fast and professional, owner agreements and reports easily done, it does it all!

Landlord perspective, Super excellent cloud app accessible from any device any time

Ziad Abulfeilat

I had been using application for over 15 months and witnessing great features of this platform. I am using it as a landlord to manage my 17 properties; it is really impressive platform augmented with great efforts of team making it an enterprise platform that the best out there will have great potential to grow adaption quickly. I love the features of tracking my tenants, monthly rental run, reports and ability to export them into excel and being of global support supporting my local currency and entry in Arabic. Rental due posting is automatic and at my convenience I can configure timings, lease renewal is great feature, credit and receive payment against various payment methods is very helpful and the team keep me impressed with their great support, tips and enhancements. Well done and keep the good work TenantCloud!

Half a star

Sixfoural

They truly have no idea what they are doing. Don't get stuck like me. Pick another product. They can't get filters to stick. They can't import transactions. They can't mass apply items. Everything has side menus and confirmations to excess. It's not keyboard friendly. It's a terrible solution I'm stuck in until like can migrate out.

TenantCloud Reviews – Page 11