SmartHub Reviews – Page 14
3/5 rating based on 150 reviews. Read all reviews for SmartHub for iPhone.
SmartHub is free iOS app published by National Information Solutions Cooperative
Minor bug fixes = Major Glitches
BchDwlr
Your app no longer gives power usage info since your installing your most recent update.
Not what I want to know
lindarussell
The app tells what I don’t want to know. I just want to see what is on the bill that comes in the mail.
Convenient
Underemployed
App is easy to use. I can see my daily energy usage so of it’s super cold I can see whether the warmer days have offset or whether I should plan for a larger bill. Also nice to see long term comparisons. I’ve not paid a bill through it but it has that feature.
Hostile server
disgusted chas
This is the worst web site I have encountered since I got my first apple computer in 1985: it directs you to customer service when there is none in sight. It shuts you out and directs you to customer service when there is none. Hire a usability person to review your server. Disgusted Chas
Useful and convenient
Oscillate253
A very useful and convenient tool to pay my bill but I wish ApplePay was a payment option!
Negative “stars” - top 5 WORST APPS ever
blt2boo
This app is such a piece of *^+~! EVERYTIME I try to log in I am unable to do so. I know my username and password. However, this app cannot seem to keep things straight. I REPEATEDLY have to contact the Utility Provider (Hamilton County Electric Coop) and have my account reset. Then I re-login and update my information. As soon as I logout... the very next second, I have to start the ENTIRE process over again. This app ALWAYS says my UN/PW is invalid. EVERY SINGLE TIME. I have a busy, demanding life. I want things to work and work every time. This app is so frustrating and pointless. Having to call to have my info reset so that I will to be able to login and pay my bill defeats the purpose of having a “streamlined” process. When I cannot complete my desired transaction at the moment I attempt to do it and I have to take extra steps to be able to pay my bill, life typically intervenes and pulls me away. I get bus. I forget. Then I have late charges because this app is incapable of providing a complete, safe and seamless user experience. Trying to circumvent this app and paying through the website is also difficult. I do not carry my account number, etc around with me. That’s the point of my pw vaults and the “remember my login info” in the app. Trying to pay my bill is exasperating. Please fix this app and/or the website for HCEC!
Stupid Hub
idontneedafnicknamedang
Should be called StupidHub. I know I entered the the right password because I use the same password for everything and it kept telling me it’s wrong.