SmartHub Reviews – Page 12
2/5 rating based on 150 reviews. Read all reviews for SmartHub for iPhone.
SmartHub is free iOS app published by National Information Solutions Cooperative
Major password issues
Tealdeal
This app has some serious issues with passwords. I will change my password and it will say confirmed and then I try to login with the new password and it fails. This is happened over and over and over again. I can’t really even use the app because it’s so frustrating.
Seriously? Just fix the 2 issues.
scamcard=smicard
Would be a great app but Is basically rendered useless simply because it does not do the two most important things and only reasons to have the app! You have already made the app... why not fix the 2 issues?? Why? I think we would all like to be able to set up a date for our bills to be paid automatically. I mean that’s what autopay means. Second, all the data in the world does not help me if I can’t receive alerts of some sort at a cost or usage I set. No one has time to stare at the app all day to monitor it. It’s almost like you want us to be late with the auto pay issue so you can charge late fees because it’s very misleading and you don’t want to warn us of overage limits we set so that we can rack our bills up sky high. Just fix it or move one...
Good when you can log in
Garriner
The app provides useful information when you can log in. Every time I try to log in I get an error telling me the information is incorrect even when it is not. There is something seriously wrong with this.
BOO to BEC
tink2har
You charge us, your customers a fee just to use your electricity ? Bah humbug, isn’t what you charge us a month enough? But, why not,huh, your the only electric company around, no competition but one of these days there will be & guess what, you will lose a bunch of customers! HAH, you will see what goes around, comes around !
Log-in Still a Mess
lindalouwhotoo
Can’t log in for the past few weeks on the mobile app but can log in from my computer. Fix your crap!!
Multiple Accounts
mpeinovich
My electric co-op and my telecommunications co-op are both on SmartHub. I can access both on my laptop but only one on the app — the first one I downloaded. How can I get the other one on the app?
App is flawed
Idaho pie
When showing initial list of probable utility companies, the list is flopped over each other so you cannot read the names, really? Totally useless as it stands.
Cannot Find A Way To Contact
JpMcClu
Love the APP. However, when using the APP, I found my ‘usage’ statistics stopped updating on 11/18/18. The ‘contact us’ page has a selection for ‘email us’, and when you select this, it opens up a page for you to send an email. We could use this only if the “TO” field was pre-filled in. It is currently empty of an address to send your email to. I can go back and search for a valid email address, and I did, and I could not find one. That is how I ended up here. Is this problem with the APP, or with my provider getting the data over to the APP? Will someone see this that can possibly help out? We will see. Have a great New Year everyone!
Hmmm
Sglkyfvjhgreyopmgftyhgt
Every time I try to down load the app (new phone) it says it won’t charge me anything on my card u less I make an in app purchase but get when I try to download the app it charges me $5.97 every time. What’s up with that. I have to have this app to pay my electric