SecurLOCK Equip Reviews – Page 4
4/5 rating based on 99 reviews. Read all reviews for SecurLOCK Equip for iPhone.
SecurLOCK Equip is free iOS app published by Fidelity National e-Banking Services, Inc.
Complete FAIL!!!
NameTaken1003
I keep my card locked for a reason. That reason doesn’t include being denied access 1000’s of miles from home. Your latest update now has me utilizing company cards for personal expenditures. This is not acceptable.
I want off this app
5elm
I am having the same problem an earlier poster stated. The app has stopped working. I can’t sign in. Can’t change my controls. My card has been declined at the reservation desk at the hotel chain I regularly make reservations online with. There seems to be no way to contact anyone with Equiplock- the “contact us” page is blank. Has anyone found a solution to this problem?
Very unhappy
Securlockstinks
I had set up my bank account with the SecurLOCK app. It worked 2 days. Now I cannot get in with my username and password. When I request the token to reset it tells me it was sent to the email address associated with my account but I do not get it and I checked trash and spam no token! I called the bank today and explained what happened and I was told by the lady helping me she would take my phone number and call me right back and I never heard from her!
Update-don’t
Nickname LMD
This update did NOT fix the login problem. Please fix this. Can’t even reset the password. I’ll be removing your app if it isn’t fixed soon.
It worked, now it doesn’t
MarkStruczewski
I did what the developers said to do - uninstall and reinstall the app. Still doesn’t work. Very disappointing. I will let my contacts at my credit union know. This app is embarrassing.
Great app
Turk8484
This app is great but right now it’s not so secure. I have it set up for Face ID and when I don’t have my phone in front of my face it still logs me in. Also it keeps asking me to use my location even when I don’t have my location turned on. So hoping there is an update for this to fix this problem.
Resetting password
Syndy945
I have been trying for weeks to get the email I need to give me the code I need so I can change my passwords because I forgot my passwords. Nothing is easy about this one because they want you to login or register on Secure lock equipment. Is that a joke?
Working again!
Stinky Jay
After being unable to log in for weeks, the developer, in response to my review, asked that I call my financial institution. I did, and they could see that I had been locked out. Once they reset my account I was able to log in again! Giving them four stars for the correct advice and support. Generally I really like the app. It’s a simple interface, but I like that I can see immediately when I’ve used a debit card.
Won’t log in
nick kuzzy
I’m experiencing same as SammyD. Updated app twice, won’t get an email to change password. Won’t even accept my username. Tried uninstalling and reinstalling. NOTHING. PLEASE FIX THIS!