SecurLOCK Equip Reviews

Cannot Update

Granny CJ

It tells me to update but can’t. I can’t use the app until I update so only choice is to delete it.

The App worked fine for a few days and I appreciated the notifications, but has stopped and wont allow access anymore. The TouchID option went away and it says it cant send me a password reset link for my account ID (which was saved on the login screen). Fighting bad guys through usage alerts is a great idea. Fighting an unruly app just complicates my life and stresses me more than wondering if my card is secure is not. Very disappointed in the experience so far.

please fix

Amber Sunset

this app worked fine until about December 20 but will no longer pull in transactions --very frustrating. Please fix it so it works again

Great concept, poor execution

Tech_Support79

I want this app to work how it’s designed. The controls work fine but Touch ID randomly stops working and I have to type in my password. I also notice the transaction log hasn’t updated for almost a month. Notifications work hit or miss. When I pull down on the transaction logs, the app looks like it is refreshing (spinning wheel at the top) but just hangs. I let it sit for over a minute and still nothing. The concept is great! Just wish it actually worked. My os is up to date and the app is up to date.

Consistently logs me out

td351

It seems that every time I clear the memory or restart my iPhone that I get logged out, or it’s logging me out at random intervals. I use a password app that generates complex passwords and this app doesn’t let you paste, so it’s become a pain. Also after I log back in it sometimes won’t update all of the transactions and manually trying to refresh the list does nothing. I used to get text messages every time my cards were used and now my bank has switched to this constant maintenance app. I’m so tired of having to log back into this thing.

Great potential, but...

Ireallydontbknow

I was super excited to use this app but have found myself continually disappointed. The login is an absolute pain, if you accidentally close the app it makes login all over again – not to mention if you mess up your password 3 times you have to call state bank to set up a new one. The interface and user-friendly aspect is also horrible. Things are confusing and difficult to click on, not to mention the design of the app looks like crap. If you want to give the message that this a trustworthy tool, make it look professional, instead of something that’s going to give my phone a virus.

Junk

Rhkj

My bank recently switched from MyMobileMoney app to this SecurLOCK & iI can see why. It has to be cheaper, because it doesn’t show your checking acct balance. It is imperative that users know their balance before using it if they are on a budget. MyMobileMoney would give U an instant adjustment to your balance as you were using it. Very, very helpful.

It’s a Crap App

glennandlisaj

Touch ID doesn’t work. Password rules are not super complicated BUT, I can’t copy/paste it from my SplashID password app(which is excellent). It’s a crap application. The vendor knows Touch ID doesn’t work and hasn’t fixed it yet. They also need to make it work for consumers that have multiple banks offering this service. I can only get alerts on ONE bank’s card. Crap.

Terrible app

Yreffej

Touch ID doesn’t work. Yea it works if you don’t log out. But if you log out and try to log back in, no Touch ID. Update 2/19: Touch ID still doesn’t work

SecurLOCK Equip Reviews – Page 10