Resident Portal Mobile Reviews – Page 5
5/5 rating based on 100 reviews. Read all reviews for Resident Portal Mobile for iPhone.
Resident Portal Mobile is free iOS app published by Entrata, Inc.
Payment App
Joannakathryn
Flawless App!! Vey professional just like our Apartment Staff. 5 stars for both!!
Super Easy!
Chrissy444short
Resident Portal makes paying my rent a breeze. Very please with this app.
Terrible app
dhuckksney3758592
Can’t even sign in. It will not let me even create an account. My apartment complex was recently bought by a new owner right at Christmas. Here it is 2 days till rents due and I cannot even create an account to use. Terrible app would not recommend anyone using this
Management changed but can’t use
D2d2d2d
The management that used this app changed and therefore they made changes to accommodate the new management for this app. For some reason, although my credit card is still associated to my account for payments, my checking account is not. I tried using the link given by the management and also tried accessing it through the app but neither shows my checking account info nor does it allow me to add it. When I try adding my checking account info back in it says it is already added but it is not. App worked great before. I’m surprised such a great working app is thrown by a change in management. This must happen all the time so surprised the app couldn’t handle it. Please fix.
Rent Payment Issues
Flex001
I currently rent at 5002 Thayer Dr (Thayer Point Apartments, Killeen, TX). I’ve installed the app, signed in and if I want to make a payment, it asks me to contact the leasing office (make a payment is grayed out) which I did but no one is picking up my calls or call me back either. I tried making my rent last week Saturday. I even tried the website, it was down Saturday and Sunday. Can someone tell me what’s going on. Am not responsible for any late payments. Am out of states right now and the only way is to make a payment online.
Rent payment freedom!
BAMBIQUEEN09
This is an amazing app for managing everything from paying your rent, maintenance, resident activities etc. truly convenient and easy to operate. LOVE IT!?
EG Payment Portal
JKalegi
So easy to use. I see a new feature has been added to view past payment history. I can make my payment anytime day or night from my phone. There is a low fee of $1.95 per transaction, which is so worth it.
Not ready for prime time
Dr. Ranger11
Loses payment information during the middle of a lease. Requiring lengthy set. Difficulties in updating payment information from within the app. Wouldn’t be a problem as you can pay twice, but they charge a fee for each transaction. Needs a way to add additional contacts to correspondence if expecting guardians to have financial responsibility. Documents (leases, notices, reminder) shared are best read on an ipad but the app works best on the a phone. Keyboard entry blocks data input . One star is generous.