Plantronics Hub™ Reviews

Firmware Update Issues

Jeremiah Vick

Just received new Voyager Edge mobile bluetooth device that already had firmware update to install. Since the firmware update, the app can longer recognize that the device is connected to my phone.

Reliable

RevKev55

I have a few Plantronics devices. I love them and the app does a great job keeping it up to date, explaining features, and helping me find where I left it last.

Found lost headset

mannox

Found my lost headset with this app by playing a loud sound and flashing lights. Thanks

Good headset

i.33

The headset is great but this app is very buggy and unusable. My 1-star rating is for the app, not for the headset.

How are you not ashamed of the way this app utilizes the screens of nearly all new iOS devices? This looks like an app from the days of the iPhone 6 days. Your company has gone through a bit of a rebrand quite a while ago. It seems strange that this change isn’t reflected here. I’m super excited for my sync 20 to arrive, but looking at this makes me worry about the software. That said, I assume it works just fine. And hopefully I won’t need to visit the app too often. Perhaps a new app is being worked on where it would make sense to only deploy maintenance releases on this one. We’ll see. Good luck.

Incredible! Love it! Helps greatly!

J. SH

This app is incredible you miss place it put it in the pocket put it somewhere you’re always able to find it! It is save me over and over I found it in the most obscure places but this app helps find it!

Truly a Five Star Device & App

Docjohntx

Like many others, I have spent hundreds of dollars on Bluetooth earpieces. This one is so nearly perfect I have three of them. And the app actually works, helps me find a misplaced device, and is accurate. I have three because on impulse I replaced one I was sure I had lost on the golf course (I always alternate between two). I went back to the course AT NIGHT and in the bushes where I remembered brushing against a branch, there it was. I have never had a complaint about sound quality or break-up. I have to touch my ear to be sure I have it on. Very comfortable even with glasses, exercise, all day use. Many times the reminder feature has prevented my leaving the office while forgetting my phone on my desk or side table. (I’m a doctor, so I can’t forget my tethered phone.) Plantronics has consistently brought DOWN the price while improving quality. Obviously these sturdy gems last for years, and firmware upgrades are a snap. Five stars.

Half-Baked—Worse than Useless for Most Plantronics Headsets

Steve_.W

This product is nothing like the Mac, nor Windows product of the exact same name. Unlike that Mac/Windows product, this iOS product does essentially nothing for most of Plantronics’ headsets used by iPhone users for calling. It only functions for the most recent model, the Voyager 5200 (which is a crummy product). To add insult to injury, the only thing it really does is just have a pathetic, misleading “how-to” section, which gives false instructions for unsupported headsets. It is worse than useless. Plantronics (now Poly) should be ashamed.

Headset great. App bad

Af2012-taken

App is impossible to use.

Simply does not work

zanp998

I have used it for years. With the new owners lots of issues go unfixed

Plantronics Hub™ Reviews – Page 3