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Pakistan Citizen's Portal

Pakistan Citizen Portal is an integrated citizens grievance redressal system connecting all government organizations both at federal and provincial levels. The system will serve as carrier of complaints to their respective offices across all over Pakistan. Eventually, the citizen feedback will be linked to an officer’s performance and promotion. The App will serve as complementary channel between citizen and government.
Category Price Seller Device
Utilities Free Performance Management & Reforms Unit Government of Khyber Pakhtunkhwa iPhone, iPad, iPod

Reviews

Iphone
allentick

app keeps crashing on iphone. Have no access to my complaints or anything..


Bogus App - Total Disappointment
Junaid01

It is a bogus application to fool Pakistanis and make them believe that their concerns are heard at highest levels. 4 complaints file - no action so far. It’s been 4 months now, I have also sent queries at their complaint cell but yet again, no action from Pakistani government. Total disappointment.


Application crashing
Malah82

Its a very good initiative but application is not stable as it is being crashed when you want to give feedback of the complaints closed so please make sure that application server always remains up and application do not crashes nowadays its being crashed on daily basis


App not working
shafique 44

The app is not working. Its not giving any province to select. I cannot file a complaint


Fix the bugs please
Nano12588

Does not let me select the province or district so I cannot file a complaint


App has a lot of problems and crashes constantly
Ressurrection

The app constantly crashes. With the level of developers available in the country it could have been exceptional. Fix the bugs.


Citizen portal
عندي لعبه خقق مره حلوه حملوها

Citizen portal is a very good system, at least you are able to write your grievances and even you get response whether positive or negative. However, I am trying to make a complaint on corruption in land revenue and when I go to province, district it gives me a blank page with option to “cancel” only. I don’t know it’s a technical problem or intentionally blocking me not to write a complaint on corruption.


Great initiative but need fixes
Kazmee

It’s a great initiative. It has a great impact on governmental issues. Till now I’ve lodged many complaints and received satisfactory responses except for few. The App in itself has a few problems; the app crashes on several occasions. The drop down menu for Provinces and Districts are not appearing as the names disappear once tapped on the section.


Add this category too
Zohaib2044

This is good application but many much things is missing in this application. Cant complaints about Pakistan Railway, Pakistan post, Pakistan telecommunications and other networks Internet Because those companies taking from us total internet packages but not giving quality Internet service... So please add this thing too in this application thanks


Province drop down not working with IOS v13.x
ZABBASI01

I just registered on Citizen’s Portal...good effort. Trying to use it via iphone, but the Province field is not showing any option in pop up window.... please fix Is there a web page to use the portal or only via app? Also, when I tried to put in information various ways....app crashed...and all info lost !


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