OptumRx Reviews

4/5 rating based on 100 reviews. Read all reviews for OptumRx for iPhone.
OptumRx is free iOS app published by Optum Inc

Super slow

KaraLH2018

Not only is this at painfully slow but it has so many bugs it’s basically useless


I only get an error

adkgirl79

I’ve been using app for over a year recently, I only get an error when I try to log in. error-500 Unable to to connect


Can not update app

jaja#1234

App does not work need iPad updated to13 just updated to12.4


Optum Rx

Rasta-mon

Piss poor.Works on IPhone but not on Ipad.


Not For Families!

Groovin' Along

This App is worthless for Families because unlike the website you can NOT manage family members Rx’s and orders by merging everyone’s Sign On. To use the app you have to use each family member’s own sign on, one at a time. 'Effen ridiculous!☹️.


I hate this app

Dhutch2020

I just tried to access my account to verify a refill since the last time I was on the site and again received the following message: This happens every darn time I try to login! Sign in to OptumRx Use your HealthSafe ID® or existing credentials to sign in. Error: There have been too many failed sign in attempts. To prevent unauthorized access, we have locked your accou Unlock your account Username Password Remember me HelpForgot Forgotusername or Forgotpassword


Horrible

Qsetgpl

Avoid the biggest mistake & endless frustrations. The WORST & most unreliable service ever……Wrong meds received over six (6) weeks ago & have not been able to resolve issue. Speak to several “very nice people” there who are just nice to get you off their lines. No call backs as promised received. They play the pass -the- buck game. HORRIBLE.


NoOther option but call, that isn’t any better

double frusttated

This is the worst Website ever! Keeps wanting me th. Hange password every time I Get on. I do this then it says too many attempts , lock out! I Understand safety. But this is incompetence!! Tired of all the go here, go there. Nothing is being fixed on this site. Definitely less useful. Love Having it sent to my home. No Problem there. ITS THE WEBSITE.


Removed Functionality

NeoSe7en

They removed the ability to view claims and to view anything for dependents. Why?!?! This app is useless now!


Continuously asking for bank info

smceachron

The App is not user friendly in the slightest. Added prescription to cart, click the button to view my cart - oh wait, you can’t, the interface just changed and I need to log in again. Log in again, choose my prescription, click pay - woops - no payment information (although I just entered it). Click to enter my payment information and - WOOPS - the interface changes and I no longer have the ability to add a bank account, just a credit card - although I just entered my bank account to pay a bill. The computer experience is even worse. QA the App, and fix it.