OptumRx Reviews – Page 3

4/5 rating based on 100 reviews. Read all reviews for OptumRx for iPhone.
OptumRx is free iOS app published by Optum Inc

Pending approval

Z0mbiehntr

Why can’t I find what prescription are pending approval anymore? I used to be able to see what is still pending and where bottlenecks were


Please Restore Ability to Manage Household

BryanNJ

I used to be able to manage my household perscriptions by just signing in once and then selecting a household member. This ability was removed during the last redesign of this app. Now each member has to sign in to manage their own perscriptions. This is a big inconvenience. Please restore the ability to manage household perscriptions! This rating would be 4 stars if that were restored. Thank You!


Longest wait

all LS do

It has taken me nearly 30 minutes to log into my account and I'm not there yet!! This is unacceptable.


Nothing but trouble with this app

Aggravated Due

Every time I log into this app I have to change my password because it doesn’t recognize me. And the last time I logged in it didn’t show any medication’s that I’ve been getting from this company. I am thoroughly disgusted with OptumRx online. And please bring the online support back to the USA.


Why is it so useless!?

ugh ;(

Loved it before the update, now I can’t do anything with it but delete it.


Last Update screwed things up

pdfinest

Since the last update, I no longer have access to any of my mail order Meds. I can’t see what’s up for renewal, when or change mailing address if needed. All that appears are meds I’ve picked up at a local pharmacy. HELP


Hanged when placing order today.

JayL818

Tried to refill prescriptions. When I pressed the Place Order button, the app hanged and froze app. I switched to the website to place and complete my order.


Horrible app

Mjk1950

This app is horrible. I tried to refill a prescription and it generates a new prescription request to my doctor. I called Optumrx and it was even worse. I had to tell them to forget I called. Now I’m waiting to see what happens to my medication.


Can’t log in

jon619

Hard to rate the app as I can’t login, keeps giving “error 500 - try again.”


Horrible

nwryguy

I use to use express scripts way ahead of the game on this. First time I put in my order with calling in no one did anything a few weeks passed and I called. They placed a new order and said some one who call back. No call. My order got canceled 3 times and yes no call it took over 3 weeks and me doing all the work to move forward. It’s like paying someone to paint your house then painting it yourself since no one came by. I am requesting my company to change providers. Luckily I’m high enough to have input.