OnSong Pro Reviews

Very disappointed in support

mdpatsr

I’ve had a problem signing in for months, have written several emails, the response has been extremely disappointing. No solutions at all. Not even an attempt.

Bill rising

onsongsucks

How do I go about getting a refund? This site is useless.

There are many things I love about this program and a couple of things I don’t, but they are not game killers. First, it is a GREAT program for keeping my songs (so far around 450 songs) repertoire together and sorted. Its way of organizing songs makes it easy to create a gig/set list, find by author or artist or by title. The screen is large enough to see in a gig (old eyes) and the auto scrolling feature (you set the duration for the song and it scrolls) works well for me. I haven’t tried it with a foot pedal, but don’t think I need it. I am importing my songs (so far) from ChordPro format. OnSong reads it and displays what you have fairly well. ChordPro comments sometimes end up in a weird location, but editing is easy (IF you have an iPad keyboard — more on that later). Speaking of interesting features. I was importing a ChordPro song that had “tabs” embedded in the song. OnSong took the {sot} and {eot} tags and converted it perfectly to monospaced display (which I could scale to the size I wanted). Amazing. As I said there are many more features that I haven’t even started to try. I’m most excited about the syncing with the BeatBuddy pedal and Aeros Looper pedal. OnSong says they are working closely with BeatBuddy to improve the features. Sounds Great!. Now, to a couple of the problems I have found (still not game killers). The Chord Diagrams allow you the ability to tap on a chord in a song and the diagram will pop up. HOWEVER, the diagrams appear with the the bass strings ON THE RIGHT of the chord diagram. I don’t know where this is standard, but the bass string are on the LEFT side of any chord book I have every seen. Don’t know where this decision occurred, but maybe they can fix this. The OnSong Console is a problem. It requires you have the OnSong app running on your phone or iPad ON THE SAME WIFI NETWORK you are on. First off, I want an independent Console. Second off, this is unsecure as all get out. You are connecting to a WebApp through a WIFI network on your iPad.... as a developer for 40 years, this is not a good idea. I give this app a 5 star, because I feel the developers are responsive and I really love the app so far. Keep up the good work.

Absolute rip off

MexicoMike328

After purchasing and trying use, it turns out that if you want to use the midi capability of the app you have to pay a monthly fee. This is NOT mentioned in the info so you have paid for the app and THEN informed about the monthly fee. I wouldn’t give these rip off artists the time of day. They got my 29+ bucks for something I cannot use and they sure as heck are not getting an additional monthly fee to actually use the app for what I need it to do. Fool me once,sham on you; fool me twice, shame on ME!

Extremely dissapointed

joeldadrummer

Edit - now it's saying I have to pay for an upgrade if I want to draw or make annotations on a PDF chart. Unbelievable really after paying $30 for the app. If I had spent $4.99 on this I probably wouldn't be so dissapointed. I was really excited for the key changing feature, and for finding songs/charts on the internet by other users, but for $30 (the most I've ever spent on an IOS app) this has been a big waste of money and time. I asked for a refund but Apple won't do that, so here are a few of the Problems: 1)Nothing imports properly. PDF's all show up garbled when trying to extract text. 2) TXT files - nothing can be imported without large amounts of editing within the painfully slow editor. Metadata often doesn't work for some reason, and I need to manually re-enter it all, or use the metadata editor. 3)The editor is really painstaking. There is supposed a handy 'recent' items at top, but they don't even include a colon (a very common part of their chart format) so I have to dig for it everytime I need it, and I can't believe there is no easy way to just click on the words you want to be a header (or chords) and have them change them. 4)I try to edit my old charts in text editor or word on my computer (and save as text) but nothing looks remotely the same when It gets brought into Onsong, and the whole thing looks messed up and requires a LOT of editing inside the app. 5)Transposing. Why would Onsong transpose an E/G# to a D/Gb when it shoud clearly be D/F#? It uses enharmonic transpostions that are not in the actual chords. I don't know any musician that would write (or want to read) a slash chord using enharmonic notes not in the actaul chord. Overall I was hoping this app would save me a lot of time, but it's just created a lot more wasted time trying to convert and organise charts. I spent 3 hours on two charts last night, and they still don't look the way I would like. The 'internet' search for songs (which I was hoping for) pulls up a riduclous amount of garbage charts with wrong chords etc, and when choosing there is no way to see what you are getting. The import from other internet sites has been just as awful. For $30 this is disappointing. I already have other PDF reader setlist apps (fourscore) and I certainly didn't want to just buy another one. So far it's much faster just to write my own charts in a word or even a text editor and manually change the key myself.

They’ve ruined a great app

Balkanizer

Pay $30 for the pro version and think you can write notes on your charts with your Apple Pencil? Think again. That feature used to be an add-on but is now only available as part of a subscription that will cost you an additional $48 a year on top of the price of the pro version. What a complete ripoff. What were they thinking?

Worst app, good for strolling

jasneskis

I’ve had this app for 8 months. Paid a fortune to take a class about it. I cannot figure out how this app works. None of my songs are in their format, all pdf. This app doesn’t like pdf. I spend hours trying to rewrite, put songs in correct format. At the end they become garbage. The only thing I have found useful is the strolling. That works no matter what format the song is enter in. It is almost impossible to put songs into folders or sets because the add a set button does not appear as instructions say. Try fourscore. A great easy to use app. It doesn’t scroll but oh so many other features. Very user friendly.

Great App

TonyIndo

I have been using OnSong now for 8 months and have really enjoyed the app. My children and I are now using the same song lists when we play together. Lyrics projection and transposing features work really well. I took an old silicon keyboard cover, sowed a few pieces of small foam onto the back and forward keys, and use it as a pedal with a $12 Bluetooth keyboard when I am playing in front of an audience. I work with refugees who use Arabic script and this has worked well although when projecting lyrics the lyrics are always one section ahead for some reason. But I am thankful it works with the Arabic lyrics at all! I would love iCloud sync as I find Google Drive a bit cumbersome. And I would also love to have a guitarlele chord library for traveling as I switch to my guitarlele when traveling internationally. The Songbook app has this feature and so I export to that program when I play guitarlele. But I would love to have that feature in OnSong. Overall great app with easy-to-use features. Great job OnSong team.

Was good

k0dy5

They used to have it where you buy the app one time and buy the addon one time to write on PDFs now you have to buy a subscription yearly or monthly. I get there are other features we are paying for, but none of those other features matter to me so it’s a waste. Luckily I have the addons before they went subscription based but for our band, I’m no longer recommending the app. All we need is to write on PDFs there are other apps out there. So you pay $30 one time and then have to pay yearly or monthly for the 1 feature most musicians would use, and get all these other features that we’ll never use as just a musician. I would suggest keeping the write one pdf feature a one time purchase because All of the musicians I play with dont need to change words, live stream, or use any other of the features. You also dont mention the monthly subscription to get the features in your description.

Disappointed

Willow Dale

After paying more than I’ve ever paid for any app, I was expecting some great things. But I have discovered that all the features I need, I need to upgrade. Take a picture of a songs you already have in a hard copy...costs extra. Organize on your phone and then go to your iPad to see your set. Nope. Can’t do it. Mark notes on your sets. Nope. Extra. I can’t get my songs from my computer to my iPad... that’s extra. Don’t use this app.

OnSong Pro Reviews – Page 8