NYC 311 Reviews – Page 3

3/5 rating based on 100 reviews. Read all reviews for NYC 311 for iPhone.
NYC 311 is free iOS app published by Department of Information Technology And Telecomm

Useless complaint like the city itself.

WaiChing Yip

Noise complaint almost night. Some complaints closed within half a hour stated the cop resolved which the loud Music nonstop and louder than before. Some complaint closed 4 hours later stated the cop found no evidence. I wonder why. 311 apps created for people to reflect their needs and help but it destroy hopes. Useless.


App doesn’t open after update

Droid fee

Downloaded update and app force closes. App doesn’t open at all


It’s not working

FISK50

I keep getting a error message when making a request


Alerts are duplicated

Jeremy from Bklyn

I get all alerts in duplicate. This problem has persisted throughout multiple versions and clean installs. Please fix.


Blm

amj016

BLM


another update

Tu Kukito

This app should come up with something when you file a complaint about noise with the option to attach a picture or video in the report so the police should see that the report is true and come to the location within 10 minutes to stop the people from playing loud music


Crashes and no more photos?

Michpc

Current version crashes every time I try to view an open request. Also seems like you can’t submit a photo anymore.


What is the point of nobody comes to help?

ZiaRose

I call 311 and use this app every weekend because of the insanely loud parties on my block and not a single time has anyone come out to get them to quiet down. These parties go until 4 am every weekend, I can’t be the only one on the block who works on weekends! This is a pointless app because the police are pointless and do nothing for the community but terrorize the citizens. I hate having to call them at all but o hate even more that they mark my complaints as resolved even though they didn’t come out!! What the hell??


Violates NYC law

10943567

NYC law requires the 311 app to accept photo evidence for complaints of misuse parking permits, but the ability to do so was removed in recent updates.


Nice improvements

sr1ny

Would like to see these features in a new version: 1. Allow for cancelling a request 2. Push alerts when the status of a complaint changes. 3. Allow app to work on highways and intersections where there is "no address". That's what GPS is for. 4. Allow app to follow you when you open the map so you don't have to keep pressing find my location 5. Consider adding Broken traffic light instead of calling. Why make the process harder for people? Make personal info required if you are worried about abuse. Thank you.