NYC 311
| Category | Price | Seller | Device |
|---|---|---|---|
| Utilities | Free | Department of Information Technology And Telecomm | iPhone, iPad, iPod |
• Noise
• Heat or Hot Water
• Rat conditions
• Taxi Driver Complaints
• Lost property in taxis
• Illegal parking
• Parking meters
• Blocked driveways
• Abandoned vehicles
• Street potholes
• Street signs
• Street lights
• Sidewalks
• Fire hydrants
• Tree damage
• Street tree plantings
• Beaches, gyms, parks and pools
• Dirty conditions
• Building graffiti
• Food establishments
• Homeless assistance
Reviews
Fewer Options for complaints
KC0403
Why are the options for complaints on the app not the same as the ones on the 311 website? This results in complaints not being routed to the right departments and ultimately not being remedied.
Useless App
RJBNYC76
The captcha when submitting fails every time no matter how many correct answers you type. And when trying to submit a support request, it just times out and nothing happens. Total crap.
App can be improved
filbertkm
Nice to have an app for reporting 311 requests, but could be improved to make it even better. * would help to be able to place pin on map to more accurately indicate location of the issue. * also would help to be able to submit a photo (or not obvious if I can do this already) * would help to be able to provide longer, more detailed/informative location description * would be nice to be able to amend or add additional notes to a request Also I was trying to submit a second request (similar but not duplicate) - street light issue (more than one burned out near each other). Second request was marked as duplicate/error but is not duplicate.
app or cop?
kuYapAx
I am not sure if the problem is the app or the police that reaponds to the complaint. I keep on requesting for a complaint regarding our mentally disturbed next door neighbor regarding her ubnormal behavior in the wee hours of turning her tv and radio at the same time, shouting and cursing to no one but herself, bangs the wall that devides us and her door, running back and forth in the stairs - sometimes naked. The police precint is just two blocks away from our apartment and they responds in the morning and reports that there are no evidence of the complaint. Seriously? of course there is no more noise in the morning because the noise is done in the wee hours. I work 7 AM - 7 PM, I have to wake up at 4 AM but what happens is I am already awake at 2 AM sometimes 3 AM because of our crazy neighbor. For 3 months since she moved in I never get a chance to complete my sleep. These cops that responds don’t understand what is happening. WE ARE PAYING OUR TAXES PLEASE DO YOUR JOB!!!
Searching for An Alert
sorry4ever
How about the ability to search, with a magnifying glass icon, for Alerts? The Alerts keep loading and you have a hard time getting to the bottom. So if you’re looking for a particular Alert you can find it quickly. I haven’t had to use this app so far, but I think it’s a great idea! Thank you.
Quick Widget
miri88
Would be nice to add the app to quick widgets on the iPhone so we can just swipe across and see if parking is suspended for the same day and the next day
AMAZING APP!
traceyliri
This app is very good as it makes you feel like you’re doing your job as a citizen by helping keep your neighborhood clean and safe. But what makes this app really handy is the fact that you can check your results and get updates within hours. Although, there are some things that could be reported through the app, I still feel like more features need to be added. There is a very limited amount of things you can report. But overall very easy to access!
No Illegal Bike Lane Option
JLS228
It’s illegal to park a vehicle in a New York City bike lane. Observers of an illegally parked vehicle are requested to report illegally parked vehicles to 311. It’s going to be nearly impossible to do this with no option on this app to do so. Fix this, New York.
311 but not the real deal.
SoBeenThere
You are better off using the web version. This iPhone app provides calendars of “events”. Not even sure it presents parking info. Certainly doesn’t provide access to real agencies.
Would be great if it actually worked
PldnBlues
I've made several noise complaints about neighbors partying all into the night and into the morning and nothing is ever done to stop them. I always describe what's going on as accurately as possible as well, just in case the police might miss them. Nothing works. Either police just don't care or the complaints aren't getting seen (likely both). Even as I write this at 5:37AM, there are people partying outside that have been blasting their music since 9:00PM!!! Worthless app and worthless cops!
