MyHumana Reviews – Page 6
3/5 rating based on 344 reviews. Read all reviews for MyHumana for iPhone.
MyHumana is free iOS app published by Humana Inc.
Online account info is great!
Kathryncnc
Yesterday a bill from my primary care physician arrived, but I could not tell what exactly was paid by ins. The MyHumana app was easily installed and the dashboard showed me where to look for this info so I was satisfied as to the balance I owed and why. ??????????
Thank you!
DarknessO_o
As far as Humana, i’d just like to say THANK YOU for the masks! Very high quality and a nice surprise. As far as the app, there’s no way to just submit feedback through “the app”, meaning i have to open my email on my phone. In related news, the contact us portion of the app shows icons for phone and mail, but there is no actual email address. This review could’ve just been a quick and personal thank you note to the company, but instead i have to leave public comments and give you gold stars.
Why does it ask me for my member ID
JessicaFrittata
To get a Covid test I have enter my member ID, which I access through the app. So why can’t the app figure that out? Then when I put my member ID in, I get an error. Total waste of time and now I’m not getting tested.
Mileage varies
Laurence Ballard
Humana's app is fine - as far as it goes. And for some, that is a limited journey. On my phone and tablet, the app *still* cannot update Rx stages and deductibles for Humana Pharmacy, despite being a 'dashboard' option. This means you must login online through a browser in order to access this information. And this means you're already online with full account options, effectively negating any need for a shiny, green-themed, app in your pocket or purse. The app is very pleasing to the eye.
Terrible! Worst app I’ve used.
Tgianni
App never saves password or Face ID. I’ve never had to reset a password more times than I have with this garbage app. Humana gets rich with insurance prices and fees but can’t produce a workable app!?!?
Touch ID
zebra1415
Won’t let you Touch ID after you load. I have so many passwords sometimes I have to really think about it
App does its job
thumper6974
I’ve had Humana for 4 years. I find the information I need on the app: in network providers, claim status, and pharmacy information. I probably wouldn’t rate the phone support 5 stars but that’s mostly a function of the fact that Humana doesn’t give their phone agents the information or discretion to answer a lot of problems. For me, the app does what it’s supposed to do.