myAT&T Reviews – Page 15
4/5 rating based on 2532 reviews. Read all reviews for myAT&T for iPhone.
myAT&T is free iOS app published by AT&T Services, Inc.
Lousy
DMCM*1
AT&T have become a criminal company. They have more charges on top of charges! Don’t believe the family plans you will go bankrupt with it! The company owes me $70. For an error they made. That was 3 months ago & I'm still waiting! Very disappointed in how this company is ripping people off. There was a time that AT& T had a great company with customer service that worked with you. Unfortunately after many years being a customer I think I will be separating from this company soon!
Here’s another negative review
XTCHR2017
I have to agree with all the negative reviews regarding hidden fees, misleading offers, having to fight with different departments that don’t communicate with each other to get the promotions that were promised, being told problems will be taken care of only to find out that’s a lie, charging for “features” you declined and dozens more frustrating features you get with AT&T and Direct TV. Things have only gotten worse since Direct TV has taken over the TV service and the promotion period is over. The price has more than doubled, the new promotion prices they’re advertising have absolutely no relation to what the charge will be for the service advertised. When you try to read the details the app kicks you out if you try to look at any page twice or go back and forth between offers. You can’t get back into that same section of the app once you’ve been kicked out for several minutes so it’s clear they don’t want you to examine the details. They just want you to say, “sure you can more than double my bill, I’ll just keep paying you even though your commercials say your offers are for new and current customers, even though you said you’d always have discounts on the tv bundles, even though you said a lot of things that turned out to be lies”. Guess what, your service isn’t good enough to expect that kind of loyalty. I’m checking every other TV option out there.
Poor user interface
myname ispoor
Kicked me out of system so would have to Sign in again Also nickname stuff if burdensome and unnecessary
Too long
Jojobrojoe
App takes too long to login !' Once logged in you gotta be a programmer to maneuver around in the app. Too much of something is sometimes not better!!
Customer Service
? and
seems like every customer service representative have a different knowledge of at&t service. Representatives seem like a ball of confusion and never carry out what they promise when trying to push upgrades. Will not upgrade and plan not to use at&t service much longer. As of this day and date, Tuesday February 8 2022 I did not request any added service or upgrade.
Trash
do better 1221
This app is completely useless and trash now. It shows 0 balance but you have to click pay my bill to actually see the monthly cost
App loading
Benjeemayne
The way the app loads is not good. There is a lot of long load times or errors with loading pages. I think that the app needs a more stable upgrade or switch it to another app developer. It makes it annoying to use.
Worst customer service ever
ezopdorfnas
Worst website ever worst customer service ever I really hate this company.