My Sprint Mobile Reviews

Love the APP!

.elchispa.

So apparently customers are just venting their frustration with Sprint’s service through the app which has nothing to do with their experience. After all this is not the Sprint venting app, but an App for account services that provides useful and insightful information into a high amount of whatever you need to know about your account. Definitely a better App than the old Sprint Zone app.

Great app

Mds011

Easy to use, great app, no complaints

I’m supposed to be on auto pay I don’t know why it’s not working

captain really Frank

I’m supposed to be on auto pay I don’t know why it’s not working every month it seems like I have to make sure the payment goes through so I’ve deleted two cards and left one card hopefully this solves the problem as I was able to make the payment using my phone and the app

Price

Slim869

Too expensive for one phone and line

I do not like this network

Lillie c.

Worst ever!!!

Great Company

JPistol32

I have been using Sprint since about 2001. I currently live in a small town in Oklahoma. I work for the government in a room where it is tough to get reception. Everyone around me has issues, but my phone always works. When I was having issues after first arriving here and Sprint sent me an Airrave device that worked great. This as well as excellent customer service and an easy to use website keeps me coming back.

Bad

Manny281980

Signal stinks

Sprint Service

blake3712

I hate everything about sprint. My service is spotty in my city, and awful at home with or without WiFi. Horrible customer service and the stores are all crooks; corporate and 3rd party. I feel sorry for the workers abroad, they are inadequate and not equipped

Important customer

Reese smiths

Sprint app is terrible. Sprint services has failed me in very important times with no compensation.

Not as bad as everyone says

Ac19892010

I’ve only been with Sprint a few months. On my plan it is myself, my husband, and my father and the three of us all having relatively “new release” phones and the bill for the three of us is still lower than what my father was paying for just himself at Verizon. The three of us are on the new unlimited plan as well. My only complaints are somewhat minimal and more frustrating than anything. When we decided to go to Sprint, we looked at the coverage area since we live rurally and it said that for both voice and data we were in exceptional service and it said the same on the coverage map at the store. However, we are almost always in 3G and 1x while at home and eve sometimes while we are in town or in bigger cities. Needless to say this is mildly frustrating. My only other complaint, that I’m sure could be fixed relatively easily but working 65 hours a week I just simply forget to call, is that our Hulu account won’t set up or allow access to any of our phones. Also, I find it somewhat unnerving that your sales people automatically add the device insurance for $13/month without consulting the customer. Granted yes, I was going to have all three phones covered anyway, but I never authorized that I wanted it done while we were in the store. Overall the app has made bill payment super simple and the app is pretty user friendly. Fix the coverage issue and this could easily be a five star review instead of just four. ?

My Sprint Mobile Reviews – Page 87