MDLIVE Reviews – Page 24
5/5 rating based on 268 reviews. Read all reviews for MDLIVE for iPhone.
MDLIVE is free iOS app published by MDLIVE, Inc.
Excellent experience
CEM561
Really great experience. Registering was a breeze. The functionality of the app was top of the line and intuitive. Speaking to a doctor for my eye irritation was both thorough and easy. Will definitely be using them again.
No more hives
nesspro
My daughter was just a few days from her due date and broke out in hives. She called Mdlive to set up a consult and was treated so kindly and attentive. She absolutely loved using this service! Prescription sent directly to pharmacy and hives were gone within 12 hours! No waiting in an office or ER!
Waste of time and money
Me111222333oryou
I made a request yesterday at 5:20 for a Doctor. Since this was listed on the back of my ins card I thought it was legit. But by 7:50 I hadn’t heard from a doctor so I called to cancel and get my money refunded. I went to sleep. At 9:15 I finally get a call and the doctor doesn’t Rx anything just gives suggestions. When the phone rings and you’re asleep you generally answer without thinking or I would have just declined the call. So this morning I called again to try to get my money refunded. The rep said he could see where I requested the cancellation but it will have to be reviewed to be determined if I can get a refund!
Dreadful
lwellsnyc
If you are sick, go elsewhere! I had ping-pong telephone calls going with them for over 6 hours...ending at 2 AM! And still no Dr. Full disclosure: One call came through, after waiting 3 hours, but my phone dropped the call and when I IMMEDIATELY called back I was put back in line and ‘supposedly’ expedited. That was at 10 pm. At 1:54 a supervisor woke me, but I was still in the cue. Good grief! This morning I went to the Amwell app and was ‘seen’ by a Dr. In less than an hour. Really!
Waste of time and money
Amber97378
Took 5 hours to talk to a doctor. Doctor said was just a sinus infection. Only prescribed Flonase. Went to a real doctor the next morning and was diagnosed with the FLU.
Horrible Experience
JAsvan70
You will wait and wait for hours. They take your money upfront and you are literally left wondering if you will get to see or talk to a physician. I clicked video chat but waited forever and finally it came up with a message saying “All our doctors for video chats are busy..Would you prefer a phone visit?” So I clicked yes like a sucker. You can’t get back to the video chat after doing so you are stuck sitting by the phone hoping you get a call. DO NOT USE THIS SERVICE!
Waste of time
captn dumbsgit
Submitted 2 requests, got 4 automated calls over 4 hours and some email stating some Dr would call me. They Never called. Not sure what country they are using for doctors as well. I’ll be filing a complaint with my insurance company. This is BS.
Very useful app, love it
JeffreyWho
Very clear workflow to see a doctor. I got my doctor connected in 15 min. Much earier than seeing my PCP and wait in the waiting room for 1.5 hours. Yes, my PCP let me wait 1.5 hours even I arrive at my appointment time. :(