Interjet Reviews – Page 2
4/5 rating based on 93 reviews. Read all reviews for Interjet for iPhone.
Interjet is free iOS app published by ABC Aerolineas, S.A. de C.V.
Website and App
kikogm
Website and app doesn't even work. Tried to checkin with confirmation number and it says I don't have a reservation. Had to call customer service, wait 30 minutes for someone to answer, they give me another confirmation number, go back to the app, and "server" doesn't work. Then tried doing it online through my computer, doesn't work either. Interjet should reconsider themselves and even ask why they even exist as a whole if their app and website won't even work. Terrible and useless.
Customer service cost me money
@):$
I had a yoga retreat planned for Costa Rica 3/19/20-3/25/20. The trip was canceled due to the corona virus. I sent Sansa and Interjet customer service emails on 3/15/20. I had a flight change for August 2020 the next day from Sansa. I did not receive a response from interjet, even tho I was advised to email my request change of day because it was virtually impossible to get thru on the phone. I emailed a second time with no response. I went to the website on 3/19/20, followed the directions to change flight. It did not work, just said OOPS! I call every day to speak to a human being but can’t get thru. I canceled my trip with request for trip in August in good faith and to be responsible to avoid not being able to leave Mexico City or Costa Rica. As it turns out, Costa Rica HAS closed its border. I don’t want a refund, just want to keep same itinerary for August. Out of 4 airlines and a car company, Interjet is the only company that has been unwilling to provide appropriate compassionate customer service.
Lost my luggage
dont like interjet
Interjet lost my luggage Sunday March 22 at the Miami airport and nobody answer any phone calls I need to speak with someone that can help
Charging twice
sugarcane1410
To be honest for what I paid for I cannot complain about the flight..what I can complain about is the lack of customer service and that they’re allowed to charge at the desk for services that they charged when buying the ticket. For example when I bought my ticket I have written proof that I was allowed to take 2 checked bags. When I got to the counter they said I had to pay for the second and I’m on my way back they said I had to pay for both checked bags I wasn’t even allowed to take one. When I showed the email they said it was wrong and just plain said it was an error. They take advantage of peoples state of mind...when you fly you feel pressured and they know that people will pay anything to catch the flight that they have already paid for.
Lost Jbl speaker
JCRS USA
Great airline , it is always te people. What a coincidence that they lost my suitcase ar Cancun airport and the next day then delivered my Bluetooth speaker was gone. Looks like it was my fault because the rep said they are not responsible for electronics in your suitcase. Cart Blanche to steal electronics. still a Good airline
Me encanta volar en Interjet cuando voy a Mexico!!!
Hilda Bestriz
Tienen mucha puntualidad, el personal de mostrador y aeromos@s son muy amables. Además en vuelos tienen mucha flexibilidad en documentación de equipaje, eso me gusta mucho. Felicidades y ojalá no cambien ????
Do not book with interjet!!!!
CieloBae
Horrible customer service. THEY HANG UP ON YOU. Can’t even get your money back in the middle of a global pandemic! They were quick to book my flight and take my money but have the audacity to cancel it and give me less than half my money back. RATAS. Disgusting