Hopper: Flights, Hotels & Cars Reviews

Easy to use!

CMSBrady

It made it super easy to wade through all the flights to find times I wanted and at reasonable prices

It’s been days I have tried to reach a costumer service, and I reach the airline that hopper booking ya with and they seem to not recognize any of our information. Basically the airline has no information of us even buying the tickets .. this is the worst app I have ever used,

Poor customer service

Mo272849

I have written to them at least 6 times in the last 4 weeks regarding the CFAR protection that I purchased and have heard nothing back. They do not provide a customer service phone line so there is no way to speak with a human.

DO NOT DOWNLOAD. THEY ARE SCAMMERS!!!

Krys96

I wish I could give negative stars. This app is TERRIBLE. When trying to book through this app, they did not confirm my ticket yet they charged my CC for the failed flight anyway. I was not given a confirmation number, email, or any sort of notification letting me know the flight didn’t go through and when I tried contacting support, there was NONE. Their customer support cannot be contacted at all. They have no phone number or email. The only way to contact them is through their app and it’s a robot that basically does nothing but apologize for the inconvenience. And because I had no ticket or confirmation, I was unable to even contact the freaking robot. So they basically stole my money and there’s nothing I can do. If you look online there are multiple reviews saying similar things to mine or even worse ones where people lost loads of money because hopper messed something up and they had no way to contact them. SAVE YOURSELF THE TIME AND MONEY. DO NOT BOOK THROUGH HOPPER. THEY ARE SCAMMERS.

Hate changes

Max and ruby 2

I just deleted the app. I did enjoy using it for a couple years, and until today would have given it 5 stars. I just tried to help my sister look for flights- she asked for help. I found the dates and times she wanted and tried to get the total for the flights I had selected. It made me create an account, login, verify my phone number...never had to do this before. I’ve always just been able to search flights and see the final total price without all of these steps. Even after all that it wouldn’t let me see the total! Now it wants me to add passenger information. OMG I just want to see the total to see if it’s worth continuing or if I should backtrack. It’s not even for me. Nevermind. I’ll use Travelocity or orbitz. . It’s the same flights anyway and I can see the total without signing over my identity.

Jamaica here we come thanks to Hopper

vhfrjnfuk

Easy booking for flight & car rental

What’s with the bundle bunnies?!

catchylu

This app has been great in the past, however upon searching flights for an upcoming trip I’m unable to watch flights. The bundle bunny deal pops up and gives the option to check out deals or “maybe later”, neither option saves the flight. I do not want to bundle, I’m just looking for a flight. What the heck?! Not being able to watch a flight defeats the purpose of having this app.

Terrible costumer service

teena.92

I bought my ticket expecting the $50 credit and it took 5 messages in total to get a antialiasing person to email me back. Even then they sent me a generic email. Certainly not worth the hassle. Btw if you do decide to use the app don’t forget refuse the $5 tipping fee. That’ll they sneak that in, but with enough complaining they will remove it.

Awesome App

mdogdig

This is awesome. I saved $80 and I didn’t have to think about it or track flights

Total Scam

MrsBuckley64

Beware! Got notification of a price drop on a hotel I was watching, tried to book several times and received and error... and they took my money and held it for about 24hours, contacted customer service, they apologized and said to try again later, no more availability. Tried a couple hours later, price had gone up so I waited. 4 days late got another price drop alert and within 3 minutes was trying to book and the same thing happened! Contacted customer service, nothing they could do, “same availability issue”... really? 4 days later? What a scam

Hopper: Flights, Hotels & Cars Reviews – Page 13