Hopper: Flights, Hotels & Cars Reviews – Page 16
5/5 rating based on 692 reviews. Read all reviews for Hopper: Flights, Hotels & Cars for iPhone.
Hopper: Flights, Hotels & Cars is free iOS app published by Hopper Inc.
Double charged & No help!
applecustomer615
I was double charged and the customer service chat was extremely difficult to find. I am using this app to save money yet am ending up having to wait for my funds to be taken off of hold for a fault of their own. Sad!
Terrible customer service
Linz5678855
Their only customer service option is a chat feature in which the conversation is all automated. It’s impossible to talk to an actual person. I purchased cancel for any reason insurance. Had to cancel my flight and was prompted to attach screenshots that my flight had been canceled and I would be issued a refund within a few days. It has been over two weeks with no response.
DONT USE THIS APP!!
chsjwhcbdirbcneifncmdjc
AWFUL customer service!! I reached out to them regarding a “Hopper Drop Day Deal” where they guaranteed $50 cash back for purchasing a flight during a certain amount of days. The deal states that if you purchase within the allocated time frame, they will reimburse you $50 within 10 days of your purchase. Well, that does NOT seem to be the case! I reached out to customer service as a curiously to see what the hold up was. It’s now be 48 HOURS with no response, no updates, NOTHING. This app is a good concept, but awful! DON’T USE IT! Hopper, if you are going to promote a deal, stand by it. Don’t act like you have customer service if you don’t. Ridiculous.
No customer support
Rachelshen1
Literally impossible to contact customer support. This is entirely a scam if you have trouble and want your money back when you buy insurance. I used to trust this app, but now I feel like it’s just a company that is hungry for money. I really would like my money back when I trusted everything, and it’s ridiculous to have no phone line and to not respond back to customers. The reply time is 1 day? Please, it literally is never.
The best flight app EVER
fayjey
So easy to SEE the dates and the different prices on the calendar. Thank you!
Great and quick
mepa1265
Really easy to use and find deals that sometimes you can not find easy. It does the work for me.
No help with questions
Hulk meadows
I took out travel insurance and have been trying to reach hopper since the day after booking tickets to cancel one travelers ticket. They will not reply!
A Literal Joke
FrankRenoyldsWrap
Booked a room two weeks in advanced , went to check in and they never received my info. Had to pay for it twice THEN I messaged their “customer support” gave them all the info they asked for and then said to me “we will get back to you” TWO WEEKS GO BY They stopped responding to that message thread so I sent A WHOLE NEW MESSAGE where someone said “sorry it’s our busy season” proceeded to ask for my PayPal to refund the money (SKETCHY) and said the finance department would process in the next 24 hours. ITS BEEN 5 DAYS. Almost a whole month has gone by since I booked this room and I still haven’t gotten my money back DONT BOOK ANYTHING WITH HOPPER UNLESS YOU WANT A HEADACHE You would accomplish more with your life by literally setting your money on fire
Really the best deal?
TMNHeadlines
I have used this app before successfully, but I just saw a flight from London to NYC on Google Flights that was more than $100 cheaper than what Hopper said was “the best deal, book now”—and it was direct, unlike the indirect Hopper one. Pretty disappointed that Hopper so flagrantly lied on that one, and made me lose all trust. (BTW this was not a one-time thing—the supposed “best” prices on here are often way more expensive than the stuff I found elsewhere. Maybe it is better for within the USA? Either way, this former fan is out.)