Flywheel - The Taxi App Reviews – Page 4
4/5 rating based on 94 reviews. Read all reviews for Flywheel - The Taxi App for iPhone.
Flywheel - The Taxi App is free iOS app published by Flywheel Software, Inc.
Nice!
ipodlovergirl
I always want to support the taxi industry because of Uber and Lyft competition. I like that you can order the cab and watch it approach, just like on the other two. It works fine and I can use my ParaTransit card, which I can't on the other two.
Major bug and Missing vital features
kiai
The app on my phone lets me choose my address. Great. The app on the drivers phone says corner of 20th and Sanchez. There's NO car access to my address from Sanchez. This is a major problem. When Flywheel first came out, it was cool. You could add a note to the driver, i.e., "on the NE corner". Now there's no messaging function. This is a major problem for families who share one credit card account. Only the account holder's phone is connected to the drivers. The app should have instant messaging so potential passengers can send messages without needing to dial a phone number. This was a problem waiting for a driver who didn't know how to reach my house on a cul de sac.
Don't rely on it
gglockner
I had a scheduled pickup this morning. Got a message that they cancelled on me with no reason. The app is fine but the service is lacking.
Don't expect them to show up
iDisappointed
I booked a ride to the airport 8 hours ahead of time. At exactly the time I expected a ride I got a notice that no ride was available. Had to uber after that. Don't count on this app working.
Still the best.
DTPIV
After irritation with constant surge pricing and the questionable ethics of ride shares I looked for better ways to use taxis. I have always found there was a ride available and the drivers are friendly. Plus, unlike rideshares, the driver knows exactly where they are going. I'm satisfied with the app and the experience.
Best transport option
swarda
Flywheel is muchbetter option than the app based transportation companies who have no rider insurance protection or dedicated drivers.
Ripped off
mallhaute
Over charging fee for paying more than 45% additional ride fare. Whatta ripped off.
$683 Overcharge through app
shawnoisin
Flywheel has you put your Credit Card in their app, which I did. After getting out of the $15 taxi ride I discovered they charged my card $683. I called to request for my money to be returned and the guy on the phone laughed at me. Then I sent two emails requesting my money to be returned. Finally, someone said 5 to 7 days it would take for the funds to be returned. I have now been forced to file a fraud claim with my bank against the app. There is a major flaw in the app that allows drivers to charge whatever they want on your credit card and drain your bank account (even if temporary). Worst is the apps customer service as I didn't even get an apology from them for taking $683 out of my bank account for a $15 ride.
Taxis are still the better option
Night Time Cabbie
I will always use cabs because the are safer, more knowledgable, and the money supports the local economy (city & drivers). I always get a cab in less than 10 mins but I do live downtown. It just easy...