FlixBus & FlixTrain Reviews

FlixBus

-Chae

They really just need to make sure that they drop people off where there’s food and bathrooms specially when transferring and waiting for your next bus an hour and a half. The buses are kind of crowded none of the outlets work so I was unable to charge my phone. the seats could be a little bigger it is crowded on the bus and the driver drove like a bat outta hell. Best thing is FlixBus makes great timing and there driver are really nice.

Good app

chimchim9$

The app was good it was helpful

Customer service is terrible

mbs510

I have tried to use the online menus to answer my questions, but they are not helpful. Also, I get different answers to the same questions from the app and from the online site. Example: baggage size/weight.

Need Easier Way To Check Arrival/Departure Status

Artesque

This is a great app however, navigation to live arrival/departure status inquiry is challenging, frustrating and time consuming to find and doesn’t appear to be updated in real time. 5 stars if developers can place a prominent, live/real time trip status button on the home page. Travelers need an accurate, easy, quick view of their bus status. More informative, up to date communication with the travelers before and during trips would be appreciated.

Best app in class.

Knick-kname

So far I’ve used Bolt, Gobus, greyhound and this is the best in all respects. Interface and usability all around has been great. Not buggy or klunky like the other ones. It seems like everyone charges a $2 booking fee now which is annoying.

Horrible experience

msu-ellie

My first time using the flixbus and I am no stranger to bus rides as I have used other services such as the Megabus. My bus was at 7:20 pm and the weather was about low 30-40s degrees. I got to the bus stop at 645 and waited until 7:23 realized the bus left because I got a text message at 7:23 saying that there was a bus change in type and color AFTER that bus had already left 3 MINUTES AGO! I stood in the cold for almost 40 minutes with distress and panic! I called Flix and the lady told me on the phone that it isn't Flix's fault but the operators fault. Like what?! I have the app and the texting services. The bus that was there, the guy didn't even come out of the bus saying anything! Now what if I was stuck in a unknown place since the Flix bus STOPS for pick and arrival here have sketchy dogdey places. Sketchy Drop off and pick up spots I will not be riding flix again. Not all the buses are nice and new since they use an "operator service" beware!

Love the Big Green App

froggy sue

Now I’ve made over 60 trips with FLIX over the last year to snd from Las Vegas to Los Angeles. It is easy and straight forward. Occas, the wrong date is booked, I just call the 800# and the give me a v c ode to input for another reservation. I always buy a reserved seat for $1.49 just before paying for trip. It’s worth the tiny fee to sit closer to the front of the bus. Catyko

Unsure if I’d use FlixBus again

karina9876

Recent trip had me with anxiety The driver was falling asleep and kept going sideways to other lanes

Why do we have to scroll through so much?

4271on the go

I’ve ridden flixbus a couple of times, love the service, but the app could be more user friendly. I have yet to understand where all of my bus stop options are, because as it stands now, you have to scroll through what seems like hundreds of options, most of them in other countries. Why can’t we just limit the search to the country that we’re currently in? Maybe I’m just not looking in the right place, but it would be nice to see all of the places flixbus services.

Ridiculous

msanme55

Tracking status on the bus had no signal at all . I took an Uber to the bus stop expecting to leave maybe 10 min later turns out the bus was running 70-80 minuets late !

FlixBus & FlixTrain Reviews – Page 9