Drybar Reviews – Page 10

3/5 rating based on 107 reviews. Read all reviews for Drybar for iPhone.
Drybar is free iOS app published by DRYBAR HOLDINGS, LLC

Works... if I’m on WiFi

Jarsie

I’m unsure as to which update caused my problem ( but I know my work arounds, they aren’t always convenient for me). If I’m on WiFi, it works and will let me schedule etc, no problems. If I am on my own LTE network it will NOT work. I have uninstalled/reinstalled the app. It doesn’t matter if I am on a unsecured WiFi (home router) or not... it would let me book. I do not like booking on an unsecured network so I don’t. The only work around is to log in via my web browser, or calling the drybar.... please fix this issue... this is not my issue. I can book on the website with no problems. So frustrating!!!! Been happening for at least 7 months (prior to New Years). Thanks!


Love it!

jm1525

Can’t get enough of the app!


Useless

J Estelle

I don’t know which update ruined this for me, but I have not been able to use the app to book appointments for almost a year now and it is super annoying. There really is no point to the app because I have to either call which is a waste of time since there is always “higher than average call volume” or go to the actual website. Let’s get this together please!


Worst App Ever

Allnicknamestakenalready

I absolutely hate this app. It never recognizes my barfly membership, and now it has dropped my credit card info. Why doesn’t it just link directly to my account? When you call you end up with a call center in India that is less than no help. May end up canceling my membership over this. Very frustrating.


Apt Booking Bug Needs Fixed ASAP

snugstate

This app has not worked for me for months now unless I am on Wifi which is only the case when I am at home or work. This roadblock has caused me to forego several blow outs b/c logging into the site on a mobile device isn’t the most convenient especially when that is usually what apps are for. I can’t believe they haven’t fixed this bug after such a long time.


App needs some work

Will still keep trying...

So if you are just trying to book a simple appointment for yourself it works fine. I was trying to book for 2 and I had to book 2 separate appointments and put the names in the comments. What complicated it even more was that I could not see that a second appointment was not available at the same time until the first one was booked. I had to cancel and rebook both appointments several times before I could get them both at the same time.


Frustrating app

Jackiejo5

I report this all the time. The app won’t let me book an appointment the last week of the month. It simply isn’t on the calendar. Really frustrating. Love your service, hate your app!


Can’t see appointments booked

GoodCookie

I can book an appointment but I can not see booked appointments. I used to be able to. You have to call to cancel appointments which is a little annoying. The worst part is not seeing booked appointments since I usually have more than one booked at a time. Also you cannot verify a discount code was applied to an appointment when booking. You have to enter the code and pray it worked with no feedback at all.


No app is worse than this app

irish1005

My membership is not reflected; my appointments are not visible on the app. And then you can’t edit appointments online. Can you conceive of that? If you want to change an appointment - say, a week in advance - you have to call and talk to someone in customer service. This app is actually not for anything other than booking appointments you’ll forget about because you can’t see what you’ve booked and you can’t add them to your calendar. Better to be app-less, than have one that doesn’t function.


User Friendly

MelMel272

The app is pretty easy to use and reliable, but would be better if there were more information on the user’s account (ex: for those with subscriptions, how many blowouts you have remaining on your account).