Blacklane - Chauffeur Service Reviews – Page 4
5/5 rating based on 100 reviews. Read all reviews for Blacklane - Chauffeur Service for iPhone.
Blacklane - Chauffeur Service is free iOS app published by Blacklane GmbH
Love it, but...
jpomearajp
Would be great if I could have multiple profiles within one account for personal and work, like Uber and other apps have set up...
A breeze
Traveling Later
Our driver was on time, actually a little early. Before we met the driver we received a text contact which supplied us with the driver’s name. The car was spotless and it was a safe carefree ride to the airport.
Accident
Jennifer Kwon
We were picked up from Menaggio, Como to Milan airport. The driver arrived right on time. Very nice clean car & perfectly professional driver just as expected! Everything was perfect until we were in a minor fender bender accident. Even though, no fault of our driver’s (thankfully none of us were injured), we were stuck in a car just minutes from the airport for more than an hour. Our first experience of this sort unfortunately.
Business class is a fail
R___orete
I booked a business class car that shows i’ll get a mercedes car but got a big Chevrolet jeep instead. The driver said that the mercedes had an issue while it was on its way to me and thats why they brought a chevrolet instead and said they will give me a free trip later whenever I needed, and that never happened because the driver never replied! and when i emailed the company they said that the chevrolet jeep is also business class and its as the mercedes level and its normal to get a Chevrolet when you request business! lol how come? so paying for a mercedes is as same as paying a chevrolet?? anyways, they never payed me back or gave me a free ride and said that they are right.
Dr. and Mrs. Keri Jarvis
Horibbl:
The driver was respectful to us, and did not scam us out of extra tip money like the driver in New York did in May. Thank you for not taking advantage of our family, especially during this difficult time. Wonderful job! The driver’s name was Mohamed Menkari.
Robert Szechter
robert szechter
My daughter and I used Blacklane to arrive at warner brothers studio this morning and I rebooked for a pickup to return to our hotel at Dream Hollywood and 20 mins before pick up I was emailed that the ride was cancelled. Absolutely not acceptable. If I was by myself it would have been bearable but with my daughter who I brought to Hollywood for vacation and for us to be left stranded is not how u treat a customer like me. Who has used your service over 50 times already. I’m sure I’ll get over it but it’s very hard to swallow I’d appreciate a phone call from someone who can make this better with me and my daughter
Amazing
Jenjen77639
I Will never use any other car service again. They are amazing and reasonably price. Tip and all taxes are included in each ride so you don’t have to worry about that at the end of the ride. I sent my 18-year-old daughter with a black Lane chauffeur and I will never do anything less again. I don’t trust any other car service to keep my daughter safe but I know I can always count on Blacklane. Reliable and courteous drivers. Professional. Their app is amazing because you can track the ride including arrival and departure through their app. I felt so safe with my daughter using them and I never felt like her safety was compromised. Thank you black Lane for always being there for us they are our number one travel need. They operate out of multiple states and you can’t go wrong getting a nice ride to the airport to your hotel quick fast efficiently and often extremely friendly and talkative