Robert Szechter – Blacklane - Chauffeur Service Review

My daughter and I used Blacklane to arrive at warner brothers studio this morning and I rebooked for a pickup to return to our hotel at Dream Hollywood and 20 mins before pick up I was emailed that the ride was cancelled. Absolutely not acceptable. If I was by myself it would have been bearable but with my daughter who I brought to Hollywood for vacation and for us to be left stranded is not how u treat a customer like me. Who has used your service over 50 times already. I’m sure I’ll get over it but it’s very hard to swallow I’d appreciate a phone call from someone who can make this better with me and my daughter
Review by robert szechter on Blacklane - Chauffeur Service.