Blacklane - Chauffeur Service Reviews

Mexico City Airport.

VGC1962

Chofer was excellent. Was waiting for me with a sign with my name on it. Highly recommend this service.

Never Fails!

msnancykaye

I’ve used this service all over the world. It has never failed me, the drivers are great, the cars are great, beats the stuffing out of ride-share or taxi at a small premium for perfection.

Worth it!

Adele fan6844:3

Used the service while in Chicago from and to the airport. Amazing service!

Excellent ride back into NYC

kllogan50

Always dependable and very professional service. Great driving.

Excellent service

Madashell10

Both drivers arrived on time and assisted with bags. Professional, courteous drivers. Would definitely use them again

Excellence

NorrisPastor

Driver was professional and excellent, vehicle was very nice. Prompt and very accommodating.

Stolen Amex Card Number, but Great Service

TH36842

I used Blacklane for the first time for a pickup at LGA and dropoff in Midtown Manhattan. An hour after the dropoff, my Amex card had numerous fraudulent charges and had to be shutdown. Blacklane was the only merchant I used for that card within 24 hours. Other than the compromised credit card info, the service proved by the driver was great. Unfortunately, the credit card issue was a deal breaker, so I’ll probably use other car service provider next time.

Do not use Blacklane

rshalit

Set a car for 8:45 and was running 20 minutes behind. The car left and they refused to send a replacement. It’s normal to be charged after 15 minutes, but unheard of for the driver to refuse to wait. Customer service also refused to give me a refund. Will never use them again.

Blacklane - Chauffeur Service Reviews – Page 2