Amazon Key Icon
Download Amazon Key

Amazon Key

Using Amazon Key app, setup and receive eligible Amazon Prime deliveries in-home. Control your home access using smart lock and camera. Amazon Key is available to Amazon Prime members who live in select cities and surrounding areas.
Category Price Seller Device
Utilities Free AMZN Mobile LLC iPhone, iPad, iPod

Key Features:
Easy to follow instructions for setting up Amazon Key kit (camera, lock)
Use Amazon Key app for in-home deliveries and every day access
Create guest profiles with scheduled access for friends, family and guests
Receive eligible Amazon Prime deliveries inside your home.

How it works:
Purchase and set up Amazon Key kit from Amazon.com and install at your home.
Remotely lock and unlock your door. Check door lock status. Receive lock and unlock notifications.
Create profiles, define schedules, send invitations, and grant home access to friends, family and guests.
Shop on Amazon.com for Prime eligible items and select in-home ship option at checkout.
Check delivery status in the app on day of delivery. Watch in-home deliveries as they happen or later.
Receive important delivery notifications on delivery day.
You can choose to block deliveries, upon which they will be placed on your doorstep.

Reviews

The app is terrible. The lock is great. Can’t use the lock without the app.
RhiannonCharisse

This whole system is super buggy. The lock needs the camera to work. The camera has a crappy WiFi dongle. The app itself can’t lock in new door codes because of the bad connectivity. Terrible system. Definitely don’t rely on this for your front door of your vacation rental property.


Needs auto-unlock (based on phone proximity) + Siri support
xx245000

There is absolutely no reason why Amazon Key shouldn’t have this geo-location or Bluetooth-based feature, which most competing locks (like August lock) have. Also blows my mind that the developers haven’t added Siri support! Coming from a fellow iOS developer — this is SO EASY to add!!!


Can't share with family
KZG2

Works for me. No way to allow my spouse to receive in garage deliveries. Seriously?


Maybe in the future
GatorGirl2003

Keeps going offline, and camera won’t connect and stay. Hopefully they will improve it.


Works great, mostly
Brent Cole

App works great, but consistently hangs when adding it removing guest users. I use this to control the checkin/checkout process on an AirBnb. The app will hang after every function, so you have to close it and reopen it again. Guests access will be added or removed once app is ‘rebooted’. Very annoying process- but all cows are saved and synced despite clunkiness of app.


Same problem - hangs when adding
Wurdz-KC

Whenever adding or removing guests the app hangs and needs to be killed to use again - guests are in there and lock is programmed, but this an obvious issue and guests don’t get an automatic text either during the add - not sure why it’s taking so long for the fix.


Set up with MyQ Broken
WaddieTom

Unfortunately I believe the set up with linking MyQ is broken. When you go to link from Key it takes you to the liftmaster website but doesn’t auto-launch the MyQ app. You can’t link to Key from the website so it is currently not possible to connect. On iOS 12.4.1 iPhone X.


Multiple locks
Kia Kay

I can not use different lock devices on the same app only bad thing I have 5 door locks with the same lock and only one can register to use not all five


Does not work with MyQ
GoodCoffeeBadApp

Trying to link key to MyQ takes me to the website and does not open the MyQ app to complete the linking. Great job Amazon on figuring out I bought a MyQ hub, but you should probably make sure the app works before sending out proud promotions.


App hangs on very save - annoying
mywhitecat1997

Works great on opening and locking features but App hangs when updating or saving anything including access code and guests users. It’s really annoying


Tags

Utilities

Featured on lists