Aer Lingus Reviews
3/5 rating based on 64 reviews. Read all reviews for Aer Lingus for iPhone.
Aer Lingus is free iOS app published by Aer Lingus
Useless
greyhoundwalker2020
Cannot connect to airline through this app today. It just blinks out when I try to use it. Could it be because they cancelled my flights scheduled in the upcoming weeks and are trying to avoid giving me my refund?
Faulty update
Cj3flyer
Your new version will not open. You get the screen then it shuts down. Iphone 7
Color scheme is weird in recent update
SunnyDes
Hi, i don’t know much about other features of the app but I was looking to book a flight and noticed that a recent update has made it difficult to do so with the iOS app. When I select origin/destination the options are all blacked out and hard to read. Then when I tried to select a date the calendar was mostly white. I clicked on the white calendar and the dates showed up but it was weird. I tried three times to make sure it wasn’t an accident but I had the same results each time. I highly suggest resolving this as it makes it very difficult to book a flight with the app
Nothing works
Mhaustin
After the latest “update” you can only select departure destination but not arrival airport. So, this makes this app useless. Great job developer team!!!
Genuinely useless
IrishBryan
This app was never any good. I only kept it around so I could update it and see if it ever improved, and it never did. It is literally functionless and doesn’t really let you do anything other than look up flights, and it’s bad and buggy at doing even that. I don’t know why they even want you to install it. It is waaaaay worse than the website, which itself is only mediocre. I finally gave up and deleted the app altogether. Frequent Aer Lingus flyer. They are “not bad” as a basic long-haul no-frills carrier, but I sadly don’t have a lot of loyalty to (or from) them. I really only fly them for the handy non-stop from SFO-DUB, but I will likely jump ship when United pickup the route next month (July 2020). C’mon Aer Lingus! Fire your IT staff and/or developers! They are dreadful.
No concern at all for customers
ReggieMilluh
I am owed 8 vouchers, I am a frequent traveler on AerLingus and they are forcing me to reconsider who to fly with. I applied for 4 vouchers on 4/4 ( 4 more since)and got an automatic reply saying you will hear back in 2 weeks but might be a little later due to number of claims. Now 3 months later and absolutely no response! i called AerLingus head office in New York and the automated message said, “ if this is about vouchers hang up etc etc”, so I hung up. I then wrote( snail mail) to the CEO in Dublin and he didn’t bother to answer me or even have someone else answer. I tried calling Dublin but to no avail. You would think they would have a dedicated line or online faculty to deal with this, absolutely nothing on the AerLingus website. I wrote a second time and no response. A total scandal, complete silence. I will be doing everything I can to to find an alternative carrier for future flights. I will now be claiming the cost of my flights back through my credit card companies for the failure of Aerlingus to deliver to me in a reasonable time the goods and services ( flights or now vouchers)they contracted to provide to me. No communications or information whatsoever from Aerlingus makes it much worse, it’s the not knowing. We are done.
Worst airline website and customer service on earth!!!
naicnepenthe
Worst airline website and customer service on earth!!! I’d rather book on a Russian Airline.
Disappointing!
AtlanticStar18
When I first downloaded the app last year, I had no problems. I was able to sign up for the rewards program and decided to check back the app when I was ready to look at flights. This was before COVID. Several times over the past few weeks, I have been unsuccessful with using the app. It simply crashes each time. So at this point I’m giving a “1” star rating until the issue is resolved and/or someone from the airline/app developer contacts me. I expect way better from you! I was going to give “0” stars but it won’t let me submit without clicking on at least 1 star.