No concern at all for customers – Aer Lingus Review

I am owed 8 vouchers, I am a frequent traveler on AerLingus and they are forcing me to reconsider who to fly with. I applied for 4 vouchers on 4/4 ( 4 more since)and got an automatic reply saying you will hear back in 2 weeks but might be a little later due to number of claims. Now 3 months later and absolutely no response! i called AerLingus head office in New York and the automated message said, “ if this is about vouchers hang up etc etc”, so I hung up. I then wrote( snail mail) to the CEO in Dublin and he didn’t bother to answer me or even have someone else answer. I tried calling Dublin but to no avail. You would think they would have a dedicated line or online faculty to deal with this, absolutely nothing on the AerLingus website. I wrote a second time and no response. A total scandal, complete silence. I will be doing everything I can to to find an alternative carrier for future flights. I will now be claiming the cost of my flights back through my credit card companies for the failure of Aerlingus to deliver to me in a reasonable time the goods and services ( flights or now vouchers)they contracted to provide to me. No communications or information whatsoever from Aerlingus makes it much worse, it’s the not knowing. We are done.
Review by ReggieMilluh on Aer Lingus.