Aer Lingus Reviews

Apple Wallet for Avios card

Gregcheersykes

Apple wallet please for Avios card! Thanks.

Cannot manage multi city bookings. No way to track baggage (which isn’t surprising since Aer Lingus apparently does not scan barcodes on bags given they lost mine and have no idea where it was last scanned).

Terrible Airline

shumada

First of, flew in Business from LA to Dublin on business and the plane was super old and one of the worse business classes compared to other airlines. Second, flew economy from Dublin to LA because I couldnt upgrade online but there were seats available that were given to another couple. Furthed, my bf was selected for pre screeninf which made us be at security and customs an hour longer than we should have. I have flown on other airlines before and never had security issues like this. This airline vs what you get for it is not worth a dime. FYI paid over 4K for 2 tickets.

Complaint

wabawb

I am at the airport in Amsterdam. I purchased a rat business class ticket from. IAD to Frankfurt and a return from Ams via Dublin after being in Ireland for 10 days. Are Lingus told me I could use lounge 41 here in Ams, but we were refused entry. They said we had to fly from Dublin today not 10 days from now.

Love the Airline, hate the app

THALLKS

The app for this airline, and the website are completely slow. Takes too long to check in. I recommend the airline but the app needs work.

Not functional for multi-city bookings

noah_r

The app Tells you from the beginning that nothing can be done with multi-city bookings in the app. Well, this restriction makes it useless to me.

More app support and updates needed

Kinsale Greg

Trying to use the check in feature on the app but once you get there the message says it's not available. We fly Aer Lingus between Dublin and California by default because it offers the times we need to travel. Other than that, it is quite obvious that the money generated by its customers is not put back into product upgrade and development both in flight and technology.

Worst ever

IlBerto1

The one lowlight was Aer Lingus. Their website was useless, their app was not functional, and it was virtually impossible to get anybody on the phone. I am talking about a full night of busy signals and being on hold for an hour before giving up. We were just trying to reserve seats, and confirm our flights / get boarding passes. They did not / could not / would not help us. As a result we were placed in the back row going with no recline of the seat and returning in the front row with my toes against the bulkhead / no ability to slip my feet under the seat in front. They were the worst two flights of my about 1,500,000 mile flying career. And, the food was awful / nonexistent. They ran out of sandwiches after serving the first four rows! The flight attendants were clearly embarrassed. Our first leg on the return was late. The crew refused to do anything like call ahead and ask the plane be held / ask passengers to let connecting passengers disembark first / tell us what the connecting gate was. The problems were systemic. I am sure they were not an isolated situation.

Useless

Heywebhead

I had to enter my login credential three times and my booking number another 2 just to login. Then I was told I couldn’t check in from the app.

Useless app

Tom Rhode Island

Great for business. No matter what date I type in to fly it says “oops we have no flights on those dates” I guess they enjoy giving a fee to Expedia

Aer Lingus Reviews – Page 3