Vrbo Vacation Rentals Reviews

No price filter

mercer1029

There is no way to add a price filter on the app anymore, you scroll through looking for a place to stay and see a place that is 80 dollars a night and then the next one could be like 700 dollars a night. Defeats the purpose for me.

Latest version glitches

Grampgrans

I’ve used VrBO previously and had no issues. Now, when you look up properties, there is no way to add the number of people for booking because the buttons to add them are just not there! Please get it fixed ASAP

App update isn’t good

doctorbr21

I’ve used the VRBO app quite a bit and it has been great. However seems like the latest update has removed one of the most important filters, the price! It literally has every other feature it normally has but now I cannot find a property based on nightly or total price. That section is literally gone in the app, although it’s there when using a desktop web browser. What happened??

Terrible refund policy

JoeDeezee

Group paid $5000 to go to New Orleans last March 2020 for a bachelor party but we were unable to go due to covid. Almost a year later and New Orleans still has restrictions that make it virtually impossible for a group trip. The bachelor party is no longer happening. The property owner is only offering $2500 back as a refund. It blows my mind that someone who has offered no service is entitled to any of the money paid. Anyone looking to book a rental property, I recommend using a different company that doesn’t allow property owners to dictate whether or not you get a refund.

It was easy.

Choey #1

Thanks.

Deceptive

MarnieJBasney

I will NOT use VRBO/HomeAway any more. I recently did quite a bit of research trying to find the right place for the end of this month, that said $115 avg/night.” And “min 2 days rental,” in two different places. However, when I went to book my two days, I got an error message that said “minimum 3 nights.” However, there were not three nights available during my dates, only two. I wrote to the management company and let them know this, they thanked me for bringing it to their attention so it could be changed, but it was not. Also, I called the management company and talked to them about our dates. They called the owner and got it approved to rent during our two nights. However, the cost was actually $160/night...”because the owner wanted a higher rate during 8/31-9/4. However, we were CHECKING OUT on 8/31, so therefore should not have been subject to the higher rate. I feel the “avg nightly rate” is deceptive/false advertising...I was told this rate is the average rate for the whole year. But we were booking on a Wednesday and Thursday, so the rate should not have been high like a weekend. Plus there was a $100 cleaning fee. I’m accustomed to cleaning fees, but not one that expensive. I usually leave places in better condition than when I arrive. I have also done my own laundry and cleaned up after myself and had the cleaning fee waived. If a cleaning fee is always charged, this should be included in the “avg daily rate.” And travel insurance per night, which is a complete waste of money within 30 days, because it’s not like we can cancel, anyway...but they still charge it. I asked what it gets us, and was told “essentially nothing.” Junk fee.

Renter’s beware

Caynemommy

I have rented over 9 different properties through VRBO. I’ve NEVER been disappointed. Properties are as described. There are no hidden fees. Booking is safe, secure and instantaneous. I’ve also had the misfortune to rent properties in the same area, from other agencies. They were absolute nightmares!! From bug infestations, molded, rotted kitchens to cabinets literally hanging of hinges. The smell and filth have been beyond belief! Interesting thing, those units were in the community as the others I rented off VRBO. Go with what others know ?

Not as good as Airbnb

Jenno333

You have to enter in all your payment info before you are told whether a property is available. I’d prefer to pay when I know I am booking a property. Airbnb is better.

Be VERY Careful

Home of Scammers

I rented a house in Naples, FL (Casa Del Mar) The House was completely nothing like the pictures posted on the website. It was in very bad shape complete with falling hand rails, hanging rusty shingles, exposed wiring, falling light fixtures, dirty pool, broken jacuzzi, ant infestation in kitchen and more (all documented via picture and video and sent to VRBO). My negative review of the property and owner (Michael Page) never made it to the website. This leads me to believe there are other hidden negative reviews out there on this property. There were a number of suspiciously positive reviews that seemed as if they were paid.

Great app!

GreenGranny1

Easy to sort and save search results and find your perfect vacation destination!

Vrbo Vacation Rentals Reviews – Page 16