Vrbo Vacation Rentals Reviews – Page 50
5/5 rating based on 499 reviews. Read all reviews for Vrbo Vacation Rentals for iPhone.
Vrbo Vacation Rentals is free iOS app published by HomeAway.com, Inc.
Rude
Tylerpnc
Staff was extremely rude and uncaring. We booked a property for a ski trip and received a call 30 minutes before we boarded a flight five states away. Staff was extremely rude and unhelpful they did not offer an apology or any help with rebooking. I have never written a review for anything but when I spend a month planning a trip and $6000 I expect at least an apology or explanation If not a free booking. We have six members of our party flying in from different states everyone took off work and are special trip that we saved up for was ruined. This company is an Airbnb wannabe. If you are spending a lot of money on the trip don’t trust it with this company. And very unprofessional and not on your side at all.
Beautiful homes, reasonable, and easy to access.
redbuggyreno
VRBO is very easy to use. Homes selection is very diverse with a wide range of choices. Will use it again!! Highly recommended.
I love VRBO
Sheenwas
I have almost never been disappointed and often have been pleasantly surprised by the properties I’ve booked. One problem came up when a third party agency sneakily charged 10% for cancellations made after 24 hours. My bad for not reading fine print more carefully but it’s unusual for charges like that on VRBO properties. VRBO should take special care to warn people when Draconian penalties will be imposed by greedy-bastard third parties. Flashing red text might be a good place to start. WARNING!!!
Lacks full disclosure!
RandomJoe
Don't count on the price being the price. The quoted price is just the daily rate. Management fees, cleaning fees, VRBO fees are NOT included. PLUS the owner pays fees die listing. Just VRBO double dipping! For a week add another THIRD of the daily rate to find the true price. Come on VRBO how about some FULL disclosure!
Prices not real
fairies68
This app is nice to look at different accommodations but prices are not real. Fees are ridiculous, two nights at 50 dollars turn into 250 after fees.
Customer service needs improvement
Uptick99
I have 2 properties I rent through VRBO/HomeAway. As a owner you don’t experience the customer service from the travels prospective. We are taking a big trip though Europe this fall. On a number of calls to VRBO I waited on hold so long I had to hang up. When I got through the support staff has been anything but helpful and seamed to be put out by requests for help. I will be looking for another company to represent my properties.
Website Major Glitch
wildstrekker
Website malfunctions repeatedly when attempting to authorize a credit card with a P.O. box billing address. It is then impossible to submit the application for the rental!
They CANCELLED OUR VACATION ? Left us with no place to stay and kept our money!
2TheBeachIGo
We booked a $2300 condo for a month — paid in full with our debit card. A few hours later the property manager cancelled our reservation. Sadly, nothing else was available in the area and this condo later went back in the listings for twice the price. What’s worse is that our funds are still tied up waiting for VRBO to refund them (they say allow 5-7 business days for refund). Our family of 5 has been stranded in Florida with no funds to rent another condo and no place to stay! Shame on. VRBO, HOMEAWAY and VACATION RENTALS. A deal is a deal — PERIOD! Owners advertised, we paid, deal. They should not be allowed to cancel. If they had waited 24 hours to cancel VRBO would help us, but otherwise no help and 3 days without our funds. ?