Victoria’s Secret Reviews

Customer Representative service

SanjanaTummala

I really love the brand and I am addicted to shop with you. I usually go in store, if I don’t find something then I go with online orders. Most of the time I had the worst experience. As my order did not ship to right place they offered me a refund or I can order any 2 items to replace my previous order. As I don’t need refund I choose the second option (to replace the items) . On the next day when I reach out to them, they didn’t even ask me what happened and issued the refund.Which I don’t need it. It was their mistake. The other offer what I was proposed they are asking me to pay for that as they issued refund.Where I never asked for REFUND. I also asked them to revoke the REFUND. That is not what I want. They never stand on the word they promised me. If they don’t want to stand then why should they offer me. It took more an hour behind them. Though they processed what I need after very long time. They used a word FREE and keeping some conditions on return. I don’t like the way they disrespect me. I am not here to take something for FREE. They did a mistake instead of saying it’s their mistake. They used a words COURTESY and FREE on me. I don’t recommend going online purchases. I have proof of every chat

The gift that I never received

luckiiiieeee

Waited 4 month For a bra that was a gift and Victoria Secret canceled my gift bra and the money was returned to the person who purchased me the gift they didn’t call text or email to ask me if I want a different bra or I want to gift card no nothing . When I called them they didn’t even offer anything so I didn’t get my gift waited 4 months was stuck with the underwear that’s a matching in gray color which I’m not gonna wear because I don’t have the bra. Very bad business they lost because I would’ve gotten something else and I lost $120.

Free panties for subscription? Where are they?

33crazygirl33

Free panties for subscription? I don’t see this offer ☹️

Offers most features I need

Faery Music

The app is good for shopping & accessing current offers to general public. There doesn’t seem to be any option for adding offers or coupons that are specifically mine. With rewards and birthday bonuses all digital, I wish I could add them to my app rather than having to search through my email.

Can’t apply my coupons

pink_pisces_

I can’t view my order details or apply my coupons, I spend a lot of money to not be able to use my coupons, plz fix ASAP

‘Offers’ Section Did Not Work Properly

Student UF2016Alexis 1

I wouldn’t see offers in the app that were advertised to be in there. I also got a notification from the app that there was a new offer available, then when I opened the app it wasn’t there and the store clerks can’t provide the discount without a barcode.

VS

keawe25

I like shopping through the app but I dont like how you cant save an item for later, I have to add it straight to my cart to save.

Horrible App Update

stupidassappvictoriasecret

I can’t even shop! The app update screen comes up I try to download it and never updates. Bye v.s!

Flawlessly amazing

JodieLeogh

I am beyond thrilled to finally know and see bras now in my size. The app I found have several glitches that need to be addressed. The consistency between the PayPal app the ability to add all coupons to order. I still was unable to properly address the concern through the chat on website, app, or desktop. I was approved for a credit line and finalized an order with confirmation and still I am unable to retrieve that information. Also, it has come to my attention that the call centers associated with all apps have now gained the ability to access our accounts as well as emails. I have also found that in the recaptcha this has been the case as well. I have been investigating this issue as well as many others for well over 23 years. Jodie Leigh Rollins-Irving,Texas

Sequin nights

.nt.......

Please bring it back!!!!!!

Victoria’s Secret Reviews – Page 10