Uniters
| Category | Price | Seller | Device |
|---|---|---|---|
| Utilities | Free | Uniters North America, LLC | iPhone, iPad, iPod |
It has never been easier to connect you with our furniture care specialists and technicians.
Reviews
Easy to submit
RetiredFD
Really easy to submit a claim using this app. Now we’ll see how well they do resolving the issue.
Untrustworthy company
Abo Kahlid and Rayan
Do not trust this company, I have a 3 years full warranty and now I have an issue with my sofa consider as a factory issue I opened a claim but they did not accept it! I do not why??
Customer Service
Jesica1783
Excellent Customer Service Representatives and staff!! the product used to clean and remove stains is also very good.
Claims
laterax
The app made it so easy to submit a claim. In a frustrating situation this made it easier. Thanks!!!
Time saver!
ktrachacopaneca
Took 10 minutes for the entire claim to be submitted. Easy to use, picture, videos for a better picture of the issue. Great work!!
Meyer Family
MMeyer pleased customer
This app made it very easy to use . We have lived our furniture and will be returning customers .
Submitting a claim is easy but....
fooman6785
I have experienced 3 different issues with the app thus far. While it is quick and easy to submit a claim I noticed the following, not sure if these are app issues or customer service issues. Tried talking to customer service about these issues and they basically told me they couldn’t help with app issues. -Contact info entered in the app is not the contact info they use. -If you submit a question on the claim status on the app they don’t respond -The approval/denial reason for the claim is not accurate and does not match the email. I had a claim denied, the app said it was denied because the damage happened during moving, while the email said it was denied because it was out of the timeframe. When talking to customer support, they said the app wasn’t correct.
Horrible Customer Service
Xcurly130x
I have submitted claims and all denied immediately the next day. One out of 5 times having to call I got to talk to one person who was amazing and had to re open the claim that was immediately denied. A tech was sent out, 1 portion was repaired. But this is the hardest warranty company I have ever dealt with. Macy’s should not be selling this and we’re trying to get a refund. Feels like a scam.
