Thumbtack for Professionals Reviews

Thumbtack is not bad, it’s great

Joshctlee

I’ve read the most critical reviews on this thread and I can not believe it. Thumbtack is 100x better than home advisor and angies list. I don’t know why people are saying these leads are fake that is 100% not true. 75% of leads I get I turn into hires. I get refunded for the leads that go unread and my leads are cheaper than any other platform. I will defend thumbtack on that note, this is the most honest lead platform available to us. If you guys don’t like wasting money for cold leads. Then do what I do and charge every customer a booking fee. However people probably aren’t hiring you complainers because of bad credibility.

Not worth the money

DocStrange87

I have gotten zero jobs from this app in a month. After paying weekly for leads. I’m a landscaper. I have constant notifications about hanging TVs and plumbing and electric work. I have my preferences set to landscaping and mowing and tree trimming. This app is a money wasting joke.

Not worth my money nor my time.

Hngkgcfx

I signed up for this service as a lead generation tool for my new small business (therapeutic massage). All I’ve gotten are so called leads who don’t respond (after I’ve paid the fee) and now I’ve got someone responding but asking inappropriate requests and asking for my personal cell number. All that I have been able to do is to report this lead, however I cannot block him from further contacting my business. What a disappointment.

Stole my money

Valva1

I had used this app a few years ago, for house cleaning, and really only got one good lead. At the time they only charged you for leads that you wanted. After a while I had some stuff come up and was temporarily unable to clean houses. So I tried to make sure I wasn’t being recommended anymore and charged for leads. I didn’t want to delete my account because I had good ratings and wanted to eventually go back to cleaning. Despite trying to disable everything I was still being contacted about leads. Since I wasn’t getting charged anymore I thought I would just turn off notifications and that would be the end of it. That was a few years ago. Two months ago I noticed charges coming up on my account for $9-$21. I saw that they were from thumbtack and I checked the app. They had started charging me for leads that, not only did I not have the budget or the time for, but weren’t even in my area. I saw that I could request a refund and thinking that this was just an odd situation I went ahead and requested it. They apparently looked at the leads and decided the most expensive lead was perfectly reasonable and did not refund me. On top of that the leads that they did refund were for credit on the app! I am not using the app and may as well not been refunded! I really need that money right now to buy groceries and can’t get it back. I highly recommend staying away from this app

Crazy charges

jackysing

This website is weird crazy charges to cleaners. Whatever customers send message or reply or ask for a quote, Cleaner will be charges every not got the job. This website always charges, charges, charges, and then we got nothing nothing nothing...

Charge with out authorization

CheapYouDont

They charged my card twice without my authorization my card isn’t even on there app so how they got my info and charge me beats me! Do not download

Review

rockville20852

This platform service is really expensive you pay for everything if a customer send you a message you have to pay with out getting the job for new people is way to expensive don’t use it please

It’s okay

gdhsnan

Thumbtack is a good way to grow your business. However, there will be leads that don’t fall through. These can be expensive. If there was a credit system to get that payment back it would be great. With that being said it’s a great app if your volume is high. If it’s lower you may not get anybody interested in your services.

Over charge

My808love

We get charged full price for direct leads without clients even leaving a message and it ranges between $9-$17 depending on the price range that the client is setting for the event. Clients can do direct leads (I’ve seen up to 9) for bartenders because they are just fishing and why should all 9 bartenders get charged full price. I have messaged everyone of these direct leads within minutes and they don’t respond so it makes me feel like it’s an inside job to get more money out of us. I was charge $76 in one week for direct leads and I didn’t get a single job. I am extremely qualified and experienced to do an amazing job so what’s this about. I did a party last night and my client told me that after we committed to the event that the Thumbtack app was still sending her bartenders to reach out to. This is totally wrong because if she reached out to anyone else they would get charged even though we had already committed to the event. I try to get refunded for clients that were way out of my reach like 125 miles but thumbtack refuse to do the full amount and I asked for just a partial because they were being stubborn but I didn’t even get that. I feel that if a client reaches out to nine bartenders that we still only get charged a small amount and not the full amount until the job is committed to

Small business will survive with the thumbtack. Really helpful you should just know how to use it.

ZHe LHo Zhaa

Small business will survive with the thumbtack. Really helpful you should just know how to use it. Small business will survive with the thumbtack. Really helpful you should just know how to use it.

Thumbtack for Professionals Reviews – Page 8