The Ritz-Carlton Hotels Reviews – Page 3
5/5 rating based on 50 reviews. Read all reviews for The Ritz-Carlton Hotels for iPhone.
The Ritz-Carlton Hotels is free iOS app published by Marriott International
Updates
eschwartz23
The app has vastly improved since my last review. The hotel actually contacted me to solicit my feedback directly and they seemed to bake some of my recommendations into the new version (they also did not ask me to write this review). Excellent customer service and much stronger app. Here was my review from 2.0: In this version, I can't check out on mobile because when I go to guest services and pull up my hotel, it shows an old reservation for the same hotel, not my current one. Please fix this so that I can check in and check out! Also, why can't it just pull up guest services for my current reservation? I don't want to enable location services, but shouldn't have to select the hotel each time either... it should be smart enough to know which hotel I probably want guest services for at the moment.
Ritz Carlton app as good as the Ritz Carlton hotels
GREEKMBA
The new Ritz-Carlton app is now as good as the lovely Ritz Carlton hotels. The speed of the app is faster, and once you sign in you can move quickly to the reservation. I like the fact that you can reserve with points on the app, now. I highly recommend that those who like to stay at Ritz Carlton properties should take advantage of the Ritz Carlton app.
Finally, a real functioning app!
Oflamous
Thanks for moving on from the old to the new. The new features and capabilities make me actually want to use it!
Clean and Easy to Use
stephenasantos
Big fan of the user interface. It's clean and easy to use. Marriott and Ritz are my favorite to use.
Excellent
KPM DC
This new version is great and useful at stays across Marriott and The Ritz-Carlton brands.