The Ritz-Carlton Hotels Reviews – Page 2

5/5 rating based on 50 reviews. Read all reviews for The Ritz-Carlton Hotels for iPhone.
The Ritz-Carlton Hotels is free iOS app published by Marriott International

Rxhnsn

Rhhnsn

Signed into the app with my rewards number, I'm checked into the hotel (which means the ritz knows my info) but the app won't access guest services with my name,room number, or reservation number. It looks nice but It simply does not work. Don't waste your time


Disappointed

Spinedoc7833

Needs work. This is a relatively new location and it shows. Long time Ritz customer and must say, I'd rather stay somewhere else next trip to Chicago


Embarrassing

EricCJohnson23

How the Ritz is comfortable with this as an execution of their brand is beside me. Basically a link to mobile web. And bad interface. Anyone who travels knows this is not only substandard for the industry....but for the app world as well. Is there a team assigned to Digital?


Nothing more than mobile website in wrapper

macroTalker

No advantage in using this app. Slow, painful and does not remember anything about you. No need to download this. Just use the website on your phone


Poorly done

Brucemcdou

Making a reservation on the RC app requires multiple clicks, cannot just type in location. If you want to go back and change a factor you cannot but must start from the beginning. The sister Marriott app is not great but miles better than RC for user experience.


Awful

Vincent zombie bro

Rude staff. Bland food. Save your time and money.


Outdated

Punto_ITA

Not user friendly and extremely outdated


Wonderful & easy to use app!

Tiffstolz

Love using this App. Once you put in your account info everything is applied to your reservations. It's easy to search & book reservations. It's also shows your upcoming bookings.


Fantastic Update

jakekaearn

User interface is drastically improved. A more seamless user experience.


Please get me a free room

Air_thornton

Too broke to afford a room there, but hey sometimes you just gotta run off on tha plug twice