Staples: Home, Office Shopping Reviews
5/5 rating based on 330 reviews. Read all reviews for Staples: Home, Office Shopping for iPhone.
Staples: Home, Office Shopping is free iOS app published by Staples Contract & Commercial Inc
The worst app I’ve ever downloaded
korgirl9
This app is so horribly full of bugs they really should even bother having an app. If you download the Staples app thinking it will make your life easier, I hope you enjoy watching a spinning wheel followed by the app closing.
I'm going back to Office Depot
Bonito apps
This app is the pits. I tried twice to enter my credit card information, and error messages come up, saying that the CVV number isn't there when it is. Judging from some other comments here, I'm suspecting it's because I chose not to in the settings keep the payment information stored in the app for future purchasing, but I will not do that, especially for a company like this. I then called up CUSTOMER SERVICE which of course was outsourced to some other country to someone with an accent I could barely understand, and he offers to take the order by phone. After doing so, I asked him why isn't my order in the app so I can see if it is correct and also get the tracking information because it's coming in a couple of days. He lied to me and says he will tell the technical support people that it's not showing up in the app along with the other problem of the credit card feature not working. Then I read another comment here saying only Staples online orders show up in the app! The one I placed over the phone won't even show here, and I need that info in my app so I can remember what I bought and when so I know what I have bought & put in stock, and I only like to use apps to do that! I am not signing into their crappy website to see if there are any orders missing from a long list, that isn't happening!!! When this order arrives, that will be my last one! Goodbye STAPLES!
No way to view Recent orders
1968 gamer from WV
How do I see recent orders so I can easily reorder from the iPhone app? I don’t want to chase down Item numbers to make sure I order the exact same thing. I want to be able to easily reorder.
Need to reboot
Tajs127
Staples employees are not helpful. I have at times felt that they thought I was lucky to be able to shop in their stores. In Nanuet NY I had to help a women use the printer. The employee told her he wasn’t allowed due to Covid. That said all in all their employees are poorly trained. They use the headset intercom as a toy where they will say something under their breath about a customer walking in. Here’s my story. I was injured and had back surgery. So everyday I would walk the halls of the Palisades mall in West Nyack. I would stop into certain stores daily to look around. One was the indigenous store of course Starbucks, Macy’s and Staples. I would try and make conversation sometimes being that my situation really sucked. Or I would buy a product just so I didn’t look or feel stupid stopping in to a store daily. I believe because of this the employees may have thought I was strange. ( I Don’t know. I can’t hear what they’re thinking) What I can and did here a couple of times is a young lady talking over her headset. “Oh no, he’s here again” was one. The next one was “oh no. He saw you!” I believe directed at the manager. The second time I confronted the cashier. Saying, “did I do something to offend anyone here?” I told him what I heard. He then got very defensive. Saying, there are 30 people here they could have been talking about anyone” The store was empty of shoppers but whatever. He could be right. As I tried to defend myself he raised it immediately up to a ten. Saying that I was calling him a liar. He immediately called mall security. All I had said was they should be more quiet when talking about someone coming into the store. He then kept me in conversation. I thought to come to an understanding but it was actually to keep me in the store while mall security could get there. In my opinion he was readying a false narrative in case I called corporate which I threatened to do. The store is closed as it was going out of business anyway in three weeks. Maybe that’s why they were having fun at my expense. Staples needs to work on the way their employees interact with customers. Even when they have decided that the customer is weird because he stops in too much. They had no idea what I was going through and as the man said when we were confronting the issue. “I could care less about your problems.” I’m in Best Buy right now buying ink. It seems everything is cheaper here. Whether here or office max. You will never see me in staples ever again.
The Staples app could be improved
handmade by TOMMY
This app isn’t really that user friendly. I rarely see my rewards on it, and it never shows my 5 picks as a Plus member. I had to log in via my laptop to make the 5 pics and still can’t see them on the App. My ink rewards show sometimes and not. Besides that, ordering once you find what you need is easy.
What a joke company
mrrandyftw
I ordered a 1tb external hard drive and they shipped it off and I go to order an iPad and they cancel my order over billing verification yet it’s the same billing information as the 1st order and I can never place an online order with staples again that’s what the lady said on the phone, what a joke company do yourself a favor and don’t even browse cuz they don’t want your business
Meh
staplesapplame
Tough to use, not an intuitive interface and hard to find products. I’d rather shop on a computer with a web browser than use this app. Doesn’t look good, work well. Not sure why they did what they did. Old app was better.