SpotHero: #1 Rated Parking App Reviews – Page 29

5/5 rating based on 395 reviews. Read all reviews for SpotHero: #1 Rated Parking App for iPhone.
SpotHero: #1 Rated Parking App is free iOS app published by SpotHero, Inc.

Best way to Find parking in Chicago hands down!

Mark L SH

Really easy to use. Pre pay and purchase parking in Chicago, SF, NYC and DC! I love this!


Total Regret

emgaldamez

I hate using this app. They partner with my company to help do monthly parking our parking lot is supposed to be $50 a month they started charging me $100 and for the next month went up to $150 I cancelled before it could change me that much. I have called and called and called and all I ever get is the machine saying there’s a high wait time and to leave a message. It’s been a week and 2 messages later still no contact from them is is ridiculous and I will no longer be using this stupid app with their horrible communication. And if they comment please contact us at blah blah blah I will find a way to get in contact with someone higher and demand reimbursement for the extra $50 they stole from me. If I could give zero stars I would


Disappointed in limited spot options

gmualum08

Where I live there’s plenty of street parking which is A LOT cheaper than parking in a garage. Because that feature isn’t available, I will be deleting the app. Plz add and I might consider downloading again.


Parked and got fined

mikejonesz1

Parked where I was supposed to got fined, and customer service won’t refund the fine or my reservation charge. DO NOT USE


This is a life saver

Spotherouser

It always saves me with a parking in D.C. Area and lower prices. I can't imagine finding a cheap parking without it. Love it.


Towed my car and no response - Horrible Experience

Dont Use Spot Hero

Using Spot Hero was an absolutely horrible experience. After reserving a spot for the weekend in downtown Chicago, I came back Sunday to my car gone. After paying $200 to retrieve my car I have followed up with Spot Hero via phone and email over 15 times and have heard nothing back. Would highly recommend not using this app if you want to keep your car in it’s space and don’t want to throw $200 out the window.


It’s All About Time & Convenience

Only1stevieJ

The best part about the SpotHero app is that you can know where you are parking and how much you paying before ever leaving the house. Not to mention, you often pay less using the app than if you just drove up to the garage/Lot. I use it whenever I commute to work and go downtown to meet friends. 5 Star experience every time!


Awesome app and responsiveness !

DaveinBG

Easy to use and makes parking cheaper! I also initially gave it a low rating last week because it was freezing. Within days, the developer personally contacted me to let me know that they had fixed the problem with an update. Good customer service!


Hangs up on non-event parking search

ADzhadzha

I love the app, but there is one clear issue that I faced - at some cases "Loading " message never goes off, even though it shows spots on the background. No possibility to go back. Only happens when I choose one of my recent searches (Merchandise Mart, Chicago) and then "non-event parking"


Simple, easy, and fantastic customer service!

Chrim gyu

Ive been parking with spot hero for several years now and wouldn't have it any other way. Prices are great, locations are convenient, and any time I have had an issue, spot hero staff goes above and beyond to fix it. Thanks for the wonderful service. You have a customer for life!