2/5 rating based on 100 reviews. Read all reviews for Speed Queen for iPhone.
Speed Queen is free iOS app published by Alliance Laundry Systems, LLC
rollnpuff
I have not been able to add a payment option over the past year that I’ve been using this app? I tried two debit cards and one credit card and I get the same error; something about a vault key?? I was able to add money through Apple Pay. Plan on keeping a physical payment card just to be on the safe side. There is absolutely no support for this app! I’ve never connected to a person through “Live Chat”! There is an email support option but I get an error stating there is no email account set up? Being able to tell if a machine is available and being alerted when your laundry is complete are the reasons this app got two stars.
Lao rieldhjdkdk
I don’t like that this app only allows you to pay in increments of $5 but only after $10 so you can’t just pay $5 or $12 has to be $10, $15, and so on. You should be able to put exactly how much you want to spend, down to the last quarter. The app is bad about alerting you when your clothes are close to being done.. it gives you the option to be notified 3 minutes before your clothes are done. It doesn’t. you’ll have a machine loaded and go to scan it and it acts as if the machine doesn’t exist.. lesson learned not to do that again. All in all it’s meh. It’s a Cool concept but has a lot of issues that need to be worked out.
023!!:$!
Um…. It literally just doesn’t work. It says 2 are open so I go to use them and when I get there they are in use
Garth Paul
I’ve paid for twice the time I actually got on driers on 4 different occasions. Laundromat owner won’t refund, and speed queen support is absolutely no help. Avoid at all costs.
hopefulbutunexpectant
This app regularly charges me without starting a wash or dry cycle. App support is awful and will try to get out of refunding you. Truly awful scammy company that you should avoid if you can
Ggaammee rraatteerr
The laundry machines in my building only accept payment through coins and the speed queen app, which is normally fine. But then there’s times when it can completely stop working, like right now when I urgently need to wash my work uniform and can’t get coins anytime soon. Don’t trust this service: it will let you down when you need it most.