SMCU Mobile from San Mateo Credit Union Reviews – Page 7
2/5 rating based on 181 reviews. Read all reviews for SMCU Mobile from San Mateo Credit Union for iPhone.
SMCU Mobile from San Mateo Credit Union is free iOS app published by San Mateo Credit Union
Better training for employees
bac9396
Employees not helpful or friendly when I call in with an issue.
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KinGwendoline
Would like to see my scheduled transfer in the transfer section instead of going on the website to see the scheduled transfers
Only so-so
Flksngr
I like the convenience the app offers, but it is unreliable when it comes to making deposits. I get part way through a deposit and the app quits and drops me back on my phone’s home page. This happens at least once a week.
Credential error?
Purizaca96
The app does what I need but every so often I get blocked out of my own account, saying there’s an error with my credentials. I can log onto my account with no problem through the website on my phone’s browser, but on the app it suddenly becomes an issue. Even when I try to reset my password, it continues to say my credentials are wrong. I’ve called out this in the past and they just told me to delete the app and redownload it but that does absolutely nothing and the problem is still present. It’s extremely frustrating, time consuming, and makes me wonder what the point is of an app if I keep getting blocked out of my own account. I shouldn’t have to go through a whole process just to view my transactions. Please just fix this issue, or at least keep users updated on whether it’s in process of being fixed. This has been a reoccurring issue I’ve been having for the past two years now. I usually just wait it out and check the app every so often until my account becomes unblocked or whatever the hell happens. Please fix this.
Awful App
Urielclavijo
I honestly would rather not have an app at all! Balances aren’t updated as the website, can’t make a payment to my credit card on the app either. Why haven’t an awful up? Just delete it or update it please!
New update? Now app doesn’t work.
New user not impressed
Just got my new phone, trying to use my app, it tells me I need to reset my name and password because you’ve done an update. However, it does not recognize my bank information or my Social Security, so it’s blocking me out. Awesome. I live over 200 miles away from the closest bank....
Great time saver
Pasoryder
It’s great to not have to run to the branch or atm to deposit checks- I just wish there wasn’t a limit of 5 Checks in 24 hours or 10 in 7 days, that’s annoying! Love everything else.
Solid but
Austin Zuffi
Makes SMCU into a good life choice! Check deposit was updated and rocks now. Fingerprint sign in makes life easy. Thx, keep it up