New update? Now app doesn’t work. – SMCU Mobile from San Mateo Credit Union Review

Just got my new phone, trying to use my app, it tells me I need to reset my name and password because you’ve done an update. However, it does not recognize my bank information or my Social Security, so it’s blocking me out. Awesome. I live over 200 miles away from the closest bank....
Review by New user not impressed on SMCU Mobile from San Mateo Credit Union.