Skip Scooters Reviews – Page 4
5/5 rating based on 96 reviews. Read all reviews for Skip Scooters for iPhone.
Skip Scooters is free iOS app published by Skip Transport, Inc.
Unethical business practices.
Edwholland
It’s unfortunate because the app is great and the scooters are great, but I have been charged hundreds of dollars in fees because of my scooter ride not ending properly. I already pay them the 40$ monthly subscription and I’ve had to dish out hundreds in addition to that. Support is unhelpful and unwilling to accommodate- even though they can clearly see via the gps that the scooter had sat for the time being charged. I’m convinced that the company knows this is a money-making scheme.. otherwise, why not send the rider a notification that this scooter has been idle for 2 or 5 minutes to avoid this? Instead they wait for 90 minutes to automatically shut the scooter off which leaves them with a hefty amount of money to collect. Very disappointing, but happy to take my business elsewhere.
Pisa trip
Steve-11111
Excellent scooter - able to take he uneven surfaces. Looking forward to the next ride
Dissatisfied
jimmyy56765
The new parking zones are going to be a problem and will cause me to no longer use this service. It’s ridiculous and just a way to make riders have to ride along longer and pay more money. Very inconveniencing
Worst Scooter in Washington DC
BC 2324
If you need a scooter in DC avoid this at all costs. The scooters change speed I’m the middle of the rides and jerk you around in the middle of the road. Downright dangerous. They also won’t let you lock in most places when the ride is over. You’re much better off getting Lime or City Bikes.
Speechless
Brycers
This company will leave you speechless on lack of human decency. Their app is glitchy, doesn’t end when you ask it to (resulting in a LOT of money being charged) — They refuse to admit it’s their app and will not refund. (fun fact— just dispute with bank, they do not respond to these OR BBB requests). The new locks do not work. Today, I waited 30 minutes pleading with them to lock my scooter so I could go to breakfast. They would not admit their lock was faulty (it wasn’t locked to anything when I found it). All in all, they put us through the fire on multiple occasions. They do not deserve to be in business or be on the App Store. Stay away— not worth the headache or frustrations. Now… que the canned response from the developer below :-) …..
Scam for Money
Jennifer in DC
I parked my scooter after a 10 minute ride and the photo I provided to end my ride wouldn’t process in the app. The notification said it should take 30 seconds or less to confirm the photo and after taking 3 different photos and for waiting 10 minutes, I finally left the scooter and contacted customer service. I have photo proof with time stamps of my attempts and the company is still charging me for a 2 hour ride after their technology glitches. Terrible customer service and scheming for extra money.
Good scooter bad app
maxsummer31
Have had 3 scooters in a row not let me end the ride on the app, they act like it’s my problem when I call
Worst scooters out there - will not allow parking to charge more
Lumohoymanoy
Wouldn’t allow me to park, locked on the side of the sidewalk. Took minutes all 5 times I tried to “verify parking.” So the app charged me more than necessary because it was not allowing me to complete the ride.