Skip Scooters Reviews

Amazing

Rob N...

I loved it. Used it to ride around Brickell during lunch time. I love it lol

SKIP this Micro Mobility Service

JDBarcroft

Skip / Helbiz scooters are behind their competitors in terms of technology, and require pre-payments in increments of $10 vs the others who only charge per mile ridden. I spent 10+ minutes making an account (which required an ID) and attempting to activate / unlock the scooter. My phone confirmed the scooter was unlocked, but the scooter kept sounding an alarm each time I touched it. I spent another 5+ minutes on hold (no answer / no response), and a “live chat” that I ended after waiting several minutes for a response. Other micro mobility providers are much simpler to sign up for, don’t require ID, only charge per mile ridden, and have a functioning customer service department. Skip, however, fails in all of these areas. I highly recommend avoiding the Skip app and their micro mobility services altogether.

The greatest riding app

electric scooter review

these machines are honestly incredible; the speed of these Thorobreds is genuinely astounding. The strength as well on those scooters is phenomenal; Today I saw two men ride on the same machine for an impressively significant distance.

Terrible customer service, don’t trust with your $

ZooOrleans

Skip has the worst customer service I’ve ever seen. I ended a ride that was 3 blocks away from my house, should have been about 2.50$ max, took a picture of parking and everything. Come back out to go home and the ride was still going, it glitched and never ended, even though I ended it. It charged me around 19$, when I contacted costumer service they basically told me next time I should be more careful when ending a ride. Any other company would have apologized about the error and received a refund. They said they don’t see an error on their side and can send me a 5$ voucher... no sorry a 5$ voucher isn’t going to fix this problem. After reading several other reviews I saw other people with the same complaint. Apparently they have done this to many people. Not a trustworthy company and awful costumer service. Stick with bird and lime scooters.

So Exhilarating!

R. Méndez

We had so much fun riding at night in DC! The app was intuitive.

Robbery app caution

gkaluc

I bought one day unlimited. 12.99 $ When you buy it it doesn’t show anywhere to give 20 min breaks each 30 minutes ride. I paid another 12$ for this robbing app.

Terrible Customer Service

Chase1993

I rode a scooter for 9 minutes home one evening and ended the ride. I was charged $46 for the ride staying that I rode for 120 minutes. Customer service said I paused, but never ended the ride which is false. When asking for a refund, they refused and told me to be more careful…

Skip Scooters Reviews – Page 3