Unethical business practices. – Skip Scooters Review

It’s unfortunate because the app is great and the scooters are great, but I have been charged hundreds of dollars in fees because of my scooter ride not ending properly. I already pay them the 40$ monthly subscription and I’ve had to dish out hundreds in addition to that. Support is unhelpful and unwilling to accommodate- even though they can clearly see via the gps that the scooter had sat for the time being charged. I’m convinced that the company knows this is a money-making scheme.. otherwise, why not send the rider a notification that this scooter has been idle for 2 or 5 minutes to avoid this? Instead they wait for 90 minutes to automatically shut the scooter off which leaves them with a hefty amount of money to collect. Very disappointing, but happy to take my business elsewhere.
Review by Edwholland on Skip Scooters.