Terrible customer service, don’t trust with your $ – Skip Scooters Review

Skip has the worst customer service I’ve ever seen. I ended a ride that was 3 blocks away from my house, should have been about 2.50$ max, took a picture of parking and everything. Come back out to go home and the ride was still going, it glitched and never ended, even though I ended it. It charged me around 19$, when I contacted costumer service they basically told me next time I should be more careful when ending a ride. Any other company would have apologized about the error and received a refund. They said they don’t see an error on their side and can send me a 5$ voucher... no sorry a 5$ voucher isn’t going to fix this problem. After reading several other reviews I saw other people with the same complaint. Apparently they have done this to many people. Not a trustworthy company and awful costumer service. Stick with bird and lime scooters.
Review by ZooOrleans on Skip Scooters.