Shopify Inbox Reviews – Page 4

5/5 rating based on 99 reviews. Read all reviews for Shopify Inbox for iPhone.
Shopify Inbox is free iOS app published by Shopify Inc.

Love the app

china racks

It’s great to have


Great app

Ccsjoeccs

The app has helped me out to offer live support to our customer


Love Shopify!!

Healthy Living w/ Shae

I just recently made the switch to Spotify from another e-commerce platform. I love Spotify and all of the apps and products they offer. Launching my store was an absolute breeze and integrating all of the apps onto my phone was seamless! I can instantly reply to customers, easily update and add products on the go. Connecting sales channels like social media are just a click or two away. Everything has been thought of with Spotify. Spot on Spotify! Keep up the great work. Not much room for improvement at this rate.


Not dynamic or user friendly

SamAz2012

I don’t usually review apps but after having tried several apps for chat on my website I decided to use the Shopify built in app. I thought it would be better and instead it’s been worse than any other app I’ve used before. It’s a shame as it should’ve been a perfect solution. Now I have to try to find another one.


Nicely done

london303

Nicely done app. Looks great and very easy to use


Rb

mkonbxx

S


Doesn’t notify you of an active chat

GlitterTees

I’ve had the app 3 days and had 7 live chats that have went overlooked because I wasn’t notified. No ding, no beep, no ting - nothing. The idea of ‘live chat’ is actual live conversation. If I dong know someone is on there how can I chat with them?


Limitado y con problemas en Facebook

paraque???

Se borraron las respuestas automáticas y aparte no termina de conectarse a Facebook


Lost all Saved Replies and Can’t recreate them

Paws-A-Bunch

Very disappointed in this version, we seem to have lost access to all our saved replies (without any notice) and have no way of re-creating them nor is the app allowing us to do so. The few that we have been able to recover, keep saying that keyword already exists, but they are not available in the latest version. Please fix ASAP! We rely on saved replies greatly to provide a lot of info without having to spend the time writing them again and again each time.


Good when not crashing

haletree

Ping is a great tool. But with the frequent crashing, especially during crazy holiday time, it can be very frustrating to use. While updates occur frequently, I’m hopeful that each one will address the crashing issues. So far, no luck.