Lost all Saved Replies and Can’t recreate them – Shopify Inbox Review

Very disappointed in this version, we seem to have lost access to all our saved replies (without any notice) and have no way of re-creating them nor is the app allowing us to do so. The few that we have been able to recover, keep saying that keyword already exists, but they are not available in the latest version. Please fix ASAP! We rely on saved replies greatly to provide a lot of info without having to spend the time writing them again and again each time.
Review by Paws-A-Bunch on Shopify Inbox.